Client Partner Assistant

Client Partner AssistantWe enable greatness in people and organizations everywhere. FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.Title: Client Partner AssistantPayroll Title: Client Partner Sales AssistantDivision & Department: Education Sales SupportStatus: Full-Time ExemptReports to: Client PartnerLocation: Remote - Anywhere in the contiguous United StatesWorking Region: Expected hours worked will be within the Central time zone (CST)Compensation: Anticipated compensation for this position is a base salary of $54-70k*Job SummaryThe Client Partner Sales Assistant is a highly integrated operational and administrative partner to our top-producing Client Partners and Managing Directors. This role extends well beyond traditional administrative supportserving as a proactive workflow coordinator, communication manager, and behind-the-scenes operator who enables revenue leaders to focus on strategic client relationships, pipeline growth, and high-value activities. This individual demonstrates strong independent decision-making, business judgment, and deep understanding of Sales dynamics. They anticipate needs, manage complex workflows, maintain discipline in Salesforce, and leverage generative AI tools to maximize speed and accuracy across daily tasks. The ideal candidate is organized, technologically adept, relationship-aware, and comfortable navigating fast-paced, high-expectation environments.Essential Job FunctionsExecutive Sales Administrative SupportProvide comprehensive email triage, inbox prioritization, calendar optimization, and document preparation for Client Partners and Managing Directors.Manage complex scheduling and logistics with clients and internal teams, using sound judgment to balance competing priorities and protect leaders' time.Conduct weekly priority check-ins to align on upcoming deadlines, meeting preparation, travel needs, and operational requirements.Serve as a polished, professional point of contact for internal and external coordination related to meeting logistics.Sales Operations & Pipeline SupportOwn backend administrative processes in Salesforce, including: logging meetings and activities, creating tasks and opportunities, maintaining workflow and data hygiene, supporting sample and material requests.Maintain awareness of accounts, opportunity stages, and next steps to ensure timely follow-through and forecast accuracy.May help prepare and reconcile revenue forecasts, reporting, and dashboards using Salesforce, Excel, and PowerPoint.Client Meeting & Project CoordinationCoordinate meeting logistics, agendas, materials, and technology setup to ensure leaders and clients are fully prepared.Capture meeting notes, document action items, and track follow-up to ensure accountability and momentum.Collaborate closely with Sales, Operations, and Project teams to support workflow efficiency and client delivery.Process Improvement & AI-Enabled EfficiencyIdentify opportunities to optimize administrative processes, reduce redundancy, and improve workflow reliability.Use generative AI tools (e.g., ChatGPT, Claude, NotebookLM) to accelerate drafting, summarizing, data organization, and task automation.Create templates, checklists, and streamlined systems that support consistency and scale across the Sales organization.General Administrative & Operational SupportManage expense reports, special projects, and ad-hoc requests with a high level of accuracy and discretion.Ensure confidentiality and professionalism in handling sensitive client and internal information.Assist with ad-hoc requests, expense reports, special projects, and continuous process improvement for administrative systems.Basic QualificationsHigh school diploma5+ years of experience in administrative or sales support rolesPreferred Skills & ExperienceUnderstanding of generative AI platforms and how to maximize both efficiently and creativelyStrong organizational skills, attention to detail, and adaptability to shifting priorities in a dynamic work environmentExceptional interpersonal, verbal, and written communication skills.Advanced proficiency in Microsoft Office Suite (particularly Outlook, Word, Excel, PowerPoint) and communication platforms such as Teams and ZoomProficiency with Salesforce, or the ability to quickly achieve operational fluency in the platformDemonstrated ability to leverage generative AI tools efficiently in professional workflows.Experience in B2B client service or sales environments is preferred.Ability to handle sensitive information with discretion and maintain high levels of accuracyProactive, resourceful, and able to independently anticipate team needs and suggest workflow efficienciesBenefitsBenefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.Direct Reasonable Accommodation requests to accommodations@franklincovey.com.For our Privacy Policy, please visit https://www.franklincovey.com/privacy.