Front Desk Agent

4 weeks ago

Horseshoe Bay, United States Crescent Hotels & Resorts Full time

Front Desk AgentHorseshoe Bay Resort is looking for a Front Desk agent to great and serve our resort guests with the highest standards. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering to guidelines and procedures is the goal for the Front Desk Team.The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work?With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering to guidelines and procedures.ESSENTIAL JOB FUNCTIONS:Responsible for the efficient and professional running of the front desk, including relationships with other departments.Handle all cash duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures, and events.Have knowledge about room rates, packages, discounts and promotions and know how to handle each.Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.Operate Agilisys software, take same day reservations and know how to enter a reservation into Agilisys.Perform guest registration and room assignment and accommodate special requests of all customers.Assist all guests with problems and questions as required. Ensure that all guest problems are resolved.Ensure proper credit when checking out guests and provide the guests with a zero balance invoice.Bank out at the end of the shift by following procedures.MINIMUM QUALIFICATIONS:High school diploma or equivalent.Must be able to speak, read and write English.Previous customer service experience; preferably hotel or resort experience.Pleasant demeanor, ability to deal with the public, sense of priority, self-starter.Good logic, maturity, typing, and computer skills.ADDITIONAL QUALIFICATIONS:Must be able to deal with the public in a professional and courteous manner, to include conflict situations.Have good knowledge about the area and the environment.Must be able to interact with co-workers and have a sense of TEAM.Current valid Driver's License and satisfactory motor vehicle report.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  • Front Desk Agent

    4 weeks ago

    Horseshoe Bay, United States Texas Staffing Full time

    Front Desk AgentWe are looking for a hospitality professional to join our Front Desk team! Horseshoe Bay Resort is looking for a Front Desk agent to greet and serve our resort guests with the highest standards. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering...

  • Front Desk Agent

    4 days ago

    Bay City, United States Hotel Investment Services Full time

    Part-Time Front Desk Agent Looking for a part-time front desk agent. Job duties include interacting with our guests, check-in/check-out of guests, cash handling, answering phones. Customer service experience preferred, but not required. Must be able to work nights, weekends and some holidays. Wage discussed upon interview.

  • Front Desk Agent

    4 weeks ago

    Bay City, United States Hotel Investment Services Full time

    Part-Time Front Desk AgentLooking for a part-time front desk agent. Job duties include interacting with our guests, check-in/check-out of guests, cash handling, answering phones. Customer service experience preferred, but not required. Must be able to work nights, weekends and some holidays. Wage discussed upon interview.

  • Oneida Hotel

    2 weeks ago

    Green Bay, United States Aimbridge Hospitality Full time

    Oneida Hotel - Front Desk AgentJoin Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a...

  • Oneida Hotel

    2 days ago

    Green Bay, United States Aimbridge Hospitality Full time

    Oneida Hotel - Front Desk AgentJoin Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision,...

  • Front Desk Supervisor

    4 weeks ago

    Horseshoe Bay, United States Texas Staffing Full time

    Horseshoe Bay Resort Front Desk PositionThe lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an...

  • Front Desk Agent

    1 week ago

    Horseshoe Bay, TX, United States HORSESHOE BAY RESORT Full time

    DescriptionBenefitsMedical, Dental, Vision InsurancePaid vacation, paid Holidays401k plan with employer matchLong and short-term DisabilityMajor Illness InsuranceAccident InsuranceLimited access to some resort amenities (Golf, etc)Retail and dining discountsDiscounts at all Crescent Hotels & Resorts propertiesThe lake life is calling. Where genuine Texas...

  • Front Desk Associate

    2 weeks ago

    Morro Bay, California, United States 465 Embarcadero Inn & Suites Full time $17,000 - $34,000 per year

    Job Summary:We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service throughout their stay. Your main responsibilities will include check-in/check-out procedures, guest assistance, and ensuring a smooth operation at the...

  • Reservations - Member Services Agent

    2 weeks ago

    Horseshoe Bay, United States Crescent Hotels & Resorts Full time

    Crescent Hotels & Resorts - JobID: J5f6dc3819f9e4e89abba1416de27f650-1 [Guest Service / Front Desk] As a Reservations Member Services Agent at Crescent Hotels & Resorts, you'll: Act as liaison for all Resort F&B Departments; Answer phones regarding dining reservations and input them into Restaurant Connect; Assist with member related needs with all special...

  • Front Office Manager/ Front Desk

    3 days ago

    Palm Bay, Florida, United States Holiday Inn Express and Suites Full time

    Front Office Manager/Hotel Front Desk Clerk About usHoliday Inn Express & Suites Palm Bay FL isTorch Bearer Award-Winning 2020 Newly Renovated Palm Bay Hotel that Guests LoveOur Newly Renovated Hotel offers Free Wi-Fi, parking and FREE Express Start Breakfast Bar ever morning. Maintain your workout routine at our 24-hour fitness room or relax in our outdoor...