Brand Standards, Guest Experience

Brand Protection AdvisorJoin Ecolab's team and help create a world in which we all thrive. EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to on-site assessments, coaching, industry best practices, we create a unique program that encompasses the critical components of any operation. EcoSure conducts more than 500,000 assessments annually in 140+ countries around the world. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.Ecolab is seeking a Brand Protection Advisor to join our team in Chattanooga, TN. As a Brand Protection Advisor, you'll deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You'll partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.How You'll Make an Impact:Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guestsDevelop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadershipPartner with other EcoSure and Ecolab teams to solve client challengesComplete a budgeted number of visits each week, delivering an exceptional client experienceUtilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functionsSupport the growth initiatives of our company and our clientsAdhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residentsPosition Details:Candidate must reside within a commutable distance of Chattanooga, TN.Percent of overnight travel required: Up to 25%Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictateWhat's Unique About This Role:The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our bestPaid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style trainingCompany-paid vehicle for business and personal use, where applicablePlan and manage your schedule in an independent work environmentBe part of a company that values a culture of safety that includes top-notch safety training and personal protective equipmentMinimum Qualifications:High school diplomaTwo years of hospitality industry-related experiencePosition requires a current and valid Driver's License with no restrictionsDue to the nature and hours of the work, must be 21 years of age or olderNo Immigration Sponsorship available for this positionPhysical Requirements of Position:Being around, touching and potentially consuming food made from or with animal products and/or top allergensLifting and carrying 25 poundsInspecting client playgrounds by climbing, crawling in tight areas and going down tube slidesBending, squatting, shifting and adjusting movement to assess areas low to the ground and above the headStanding and walking for extended periods of time in client locationsDriving and/or flying to client locations as needed; you are responsible to have the proper documentation to fly such as a Real ID or other acceptable form of identificationDriving a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)Preferred Qualifications:Bachelor's degree in culinary, hospitality or business fieldMultilingual (Spanish & French preferred)High-level customer service and advanced consultative skillsAbility to work well under pressure, juggle tasks and work efficiently against deadlinesStrong planning and organizational skills and high attention to detailAbility to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skillsWhat's in it For You:Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and moreThe opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environmentsThe ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our bestAbout Ecolab:At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.The pay range for this position is $45,000-$67,400. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.