Warehouse Technical Operations Manager

2 weeks ago

Ashland, United States Alpine Home Air Full time
Alpine, the premier e-commerce retailer in the heating and cooling sector, is looking to hire an experienced Warehouse Technology and Operations Manager for our Shepherdsville, KY fulfillment center. As pioneers in our industry, we have built our reputation on providing intelligent and energy-efficient HVAC solutions to homeowners, all while maintaining an exceptional customer satisfaction rating of 4.85 (out of 5).

At Alpine, we view our fulfillment centers not merely as physical structures but as the heartbeat of our operation, instrumental in realizing our ambitious mission. Each regional warehouse stands as a testament to efficiency, humming with advanced technology and fueled by the tireless spirit of our committed teams. The role of Warehouse Technology and Operations Manager is not just a position, but a calling to uphold and elevate this exceptional standard of operational excellence. As the conductor of this symphony of technology and teamwork, you will be instrumental in orchestrating the smooth flow of our world-class services, shaping the future of Alpine with every decision. It's more than a job - it's the opportunity to leave your mark on the landscape of innovation in e-commerce.

As our Warehouse Technology and Operations Manager, you'll be responsible for overseeing the entire range of warehouse activities, including receiving, handling, storing, picking, and packing. In addition, you'll leverage your expertise in ERP and warehouse management systems to ensure seamless operations and optimized inventory management.

Key Responsibilities

  • Act as the lead technical expert on warehouse systems such as CRM, IMS, inventory tracking systems, and hardware and software solutions used in warehouse operations. Ensure these systems are well-integrated and maintained to support our operational efficiency
  • Utilize data to generate actionable insights on operational metrics and KPIs, including order processing times, inventory levels, and warehouse capacity utilization
  • Supervise and train warehouse staff, ensuring adherence to quality standards and operational procedures
  • Plan labor allocation, manage inventory, and oversee logistics to optimize daily operations
  • Create a safe work environment by enforcing safety standards and compliance with legal regulations
  • Regularly evaluate team performance against operational KPIs and devise strategies to improve any identified gaps
  • Develop and implement strategic initiatives to enhance efficiency and precision in warehouse operations
  • Collaborate with warehouse supervisors to review productivity, safety, and employee development plans
  • Manage logistics to ensure timely delivery of products to customers and internal facilities
  • Negotiate with vendors and suppliers to optimize warehouse supply costs
  • Oversee equipment maintenance and manage IT issues to ensure uninterrupted warehouse operations

If you're driven by a culture of precision and excellence, and you have the skills to maximize efficiency in our warehouse operations, then we invite you to join the Alpine team. Apply today

Requirements

  • Bachelor's Degree
  • At least 5 years of experience in operations and warehouse management
  • Proficiency in Shipping, Receiving, Warehouse, and Material Handling operations
  • Expertise in warehouse operating systems and data analysis
  • Experience in a KPI-driven, total quality environment
  • Exceptional communication skills
  • Proven track record of leading a team of 15+ members
  • Familiarity with employment laws
  • IT skills to troubleshoot computer/IT issues
  • Mechanical aptitude for handling facility maintenance matters
  • Knowledge of OSHA warehouse standards

Benefits

  • Competitive Salary
  • Medical, Dental, Vision Insurance and more
  • 401K Plan with Company match
  • 8 Paid Holidays
  • 2 Weeks Paid Vacation Per Year

About Us

Started in 2002, we are the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, we are working to provide intelligent HVAC solutions to homeowners in a way that:

  • Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country's dependency on fossil fuels and to slow global warming;
  • Provides a shopping experience for customers that's so easy it's almost fun, having them exclaim "wow", enabled through extreme operational competency; and
  • Prioritizes a harmonious win for all parties mutually: customers, team members, company and the environment

Learn more and view all openings at: careers.alpinehomeair.com

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