Dyntrace Lead

Job Description:

Must Have Technical/Functional Skill

• Experience in leading/mentoring the team and solved technical escalations
• Experience in communicating the escalated issues to feature team & product managers
• Experience in reviewing all technical support related processes and documentation in process improvement
• Experience in Dynatrace, and Python, how to build dashboards and setting up the alerts
• Ability to triage the production incident by analyzing application logs
• Ability to carry out L1.5 activities based on Standard Operating Procedures (SOP) provided
• Experience in creating technical system understanding documents and SOPs
• Share a point of view in Site Reliability Engineering (SRE) to improve system stability and scalability
• Develop and maintain Python scripts for automation and performance testing

Experience Required

• Collaborate with cross-functional teams to identify and resolve performance bottlenecks
• Conduct detailed performance analysis and provide actionable insights to improve system performance
• Ensure that all performance validation activities align with industry best practices and standards
• Mentor and guide junior team members in performance validation and SRE practices
• Work closely with partners to understand performance requirements and translate them into technical solutions
• Continuously supervise system performance and proactively address potential issues
• Supply to the development of performance validation frameworks and tools to enhance testing efficiency

Roles & Responsibilities

• Ecom monitoring and SRE team Lead
• Setup Dynatrace dashboard
• Hands on experience in monitoring eComm sites monitoring

Generic Managerial Skills

• Understanding the concept on PCF & Cloud (Azure/GCP), Spring Boot, REST API, SQL, Java, Github, & JIRA
• Experience in Retail domain
• Understanding on Agile manifesto
• ITIL certification
• Knowledge in Do’s and Don’ts in production support
• Knowledge in Change Management
• Good at analytical and problem-solving skills
• Excellent communication skills