Implementation Analyst

3 weeks ago

Chicago, United States OpenGov Full time
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation‘s state and local government, we‘re transforming communities so they can thrive
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people‘s lives
OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America‘s Best Startup Employer
Join our smart, fun, and humble team to experience the most rewarding career of your life

Job Summary:
The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov. Responsibilities:
  • Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and all other requirements defined through a customer‘s implementation.
  • Be the primary technical point of contact for new customers deploying OpenGov, or those expanding to implement additional functionality.
  • Interact directly with government leaders daily, guide them through the process, and empower them to become our advocates and successful administrators of their OpenGov software platform.
  • Understand customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow.
  • Become an expert in governmental processes across multiple states
  • Work closely with the engagement and adoption team to facilitate and drive a consistent customer experience and ensure successful training for new customers
  • Leverage and continually develop best practices for each data environment and customer vertical to assist in future implementation efficiencies.
  • Compliment key product discussions by gathering and communicating customer feedback and feature requests to ensure OpenGov is a ‘must-have solution.‘
Requirements and Preferred Experience
  • 2+ years of experience of software implementation consulting or transferrable work with external clients preferred
  • Knowledge and experience in analyzing and reporting large volumes of financial and operational data, in addition to experience with government operational concepts and practices.
  • Ability to provide clear and effective phone support, assistance, and recommendations to build positive relationships with customers.
  • Strong skills in conceptualization of patterns, modeling, and design.
  • Strong Excel skills, including using Functions/ Formulas to format data such as v-lookup, pivot tables, error- checking, and developing properly formatted reports. ETL tools, ETL report creation, macros and visual basic are not required, but highly desirable.
  • Track record of working in a fast-paced environment while balancing internal procedures and process improvements, all while collaborating with team members.
  • Ability to adapt to a rapidly changing product and respond strategically to customer needs.
  • Excellent interpersonal skills including verbal and written communication skill, teamwork, and customer service skills.
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate‘s geographical location.What makes OpenGov unique
Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times‘ 40 under 40 class of 2018
Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video
Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more
Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation‘s cities, counties, and state agencies.
Mission Driven: We are a technology company with a passion for the mission. We‘re powering more effective and accountable government.
Come join us and make a positive social impact

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

  • Lead Analyst

    4 weeks ago

    Chicago, United States Implementation Engineers Full time

    Lead Analyst Job Status: Full-Time Min. Experience level: 10 years in financial / operational role with significant Project management experience Compensation: 130,000k-170,000k Travel: 70-75% (willing to travel to various project sites) Job Description: Implementation Engineers is seeking an experienced Lead Analyst with strong project management,...

  • Sr. Consultant, Epic Implementation Analyst

    4 months ago

    Chicago, United States HPG Full time

    Do you have a driving desire to improve patient care, improve patient safety and improve clinical outcomes through the use of information systems? As an Epic HIT Implementation Consultant Analyst, you will be helping providers every day to improve patient care, patient safety, clinical outcomes and financials through the use of Epic software. In this...

  • Analyst

    3 days ago

    Chicago, United States RB Global Inc. Full time

    ```Job DescriptionWe are looking to hire a GRC Analyst with an analytical mind and a detailed understanding of compliance and audit methodologies. As a Risk & Compliance Analyst, you will be responsible for:Conducting risk assessments.Developing risk management plans.Monitoring compliance with internal policies and external regulations.Analyzing data and...

  • Analyst

    2 days ago

    Chicago, United States RB Global Inc. Full time

    ```Job DescriptionWe are looking to hire a GRC Analyst with an analytical mind and a detailed understanding of compliance and audit methodologies. As a Risk & Compliance Analyst, you will be responsible for:Conducting risk assessments.Developing risk management plans.Monitoring compliance with internal policies and external regulations.Analyzing data and...

  • Workday Analyst

    2 months ago

    chicago, United States Informatic Technologies, Inc. Full time

    One of our Financial Clients is looking to hire a Tech Analyst for Workday. The candidate will need to be in office 2-3 days a weekThe HR Technology Analyst is responsible for analysis, design, development and implementation of Workday HCM system, policies, and related processes. The Analyst collaborates with and advises enterprise users, technical staff, HR...

  • Workday Analyst

    4 months ago

    Chicago, United States Informatic Technologies, Inc. Full time

    One of our Financial Clients is looking to hire a Tech Analyst for Workday. The candidate will need to be in office 2-3 days a weekThe HR Technology Analyst is responsible for analysis, design, development and implementation of Workday HCM system, policies, and related processes. The Analyst collaborates with and advises enterprise users, technical staff, HR...

  • Workday Analyst

    1 month ago

    chicago, United States Informatic Technologies, Inc. Full time

    One of our Financial Clients is looking to hire a Tech Analyst for Workday. The candidate will need to be in office 2-3 days a weekThe HR Technology Analyst is responsible for analysis, design, development and implementation of Workday HCM system, policies, and related processes. The Analyst collaborates with and advises enterprise users, technical staff, HR...

  • Data Analyst

    4 months ago

    Chicago, United States Global Channel Management Full time

    About the job Data Analyst Data analyst needs 3+ years experience Data analyst requires: College graduate Experience with financial data (grant experience a plus) Work with finance/accounting professionals. Working knowledge of Microsoft Office (Excel, Word, PowerPoint), SharePoint, and Box. Data analyst duties: Sit for short or extended time periods. ...

  • GIS Analyst

    1 month ago

    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryWe are seeking a highly skilled GIS Analyst to join our team at the Metropolitan Water Reclamation District of Greater Chicago. As a GIS Analyst, you will play a critical role in the development, modification, and implementation of geographic information system (GIS) applications.Key ResponsibilitiesAssist in the planning, design, and development...

  • Contract Analyst

    4 days ago

    Chicago, United States Mindlance Full time

    Client : Airlines/Aerospace/AviationTitle : Contract Analyst/Contract Specialist/Contract Management Analyst/Procurement Analyst/Category Analyst/Sourcing AnalystLocation : Chicago, IL 60606Duration : 06 months (Contract to hire)Job Description:The position is needed to augment staff in Global Procurement with intent to convert from Temp to...

  • Business Analyst

    7 days ago

    Chicago, United States Technogen, Inc. Full time

    Business Analyst (Veeva)12+ months contractREMOTE- Chicago IL area candidates preferredChicago, IL Pay rate: Market/FlexibleClient: PharmaWe are seeking a Sr. Business Analyst with 10+ years of experience to join our team. The ideal candidate will have expertise in Clinical system implementations. This role offers the opportunity to work on impactful...

  • Data Analyst

    3 weeks ago

    Chicago, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract-to-permanent position for a Data Analyst in the non-profit industry, located in Chicago, Illinois. The Data Analyst will focus on data management, analytics, and visualization, providing meaningful insights from complex data sets.Responsibilities:• Ensure the integrity and security of database...

  • Risk Analyst

    7 days ago

    Chicago, United States Chicago Financial Search, Inc. Full time

    Risk AnalystAre you a Risk Analyst who has hands-on experience mitigating risks associated with futures and derivatives trading? If you enjoy the challenges of monitoring intraday and end-of-day risk exposure as well as evaluating margin requirements and assessing potential client credit exposures, then you are at the right place!The client is a Financial...

  • Product Analyst

    3 weeks ago

    Chicago, United States Optomi Full time

    ECommerce Product Analyst - RemoteOptomi, in partnership with an industry leading food distributor, is seeking a Product Analyst to join our team. This role will support a Senior Product Owner by writing user stories, collaborating with engineers, presenting at demos, and managing the product backlog. This is an ideal role for someone with 1-2 years of...

  • Product Analyst

    4 days ago

    Chicago, United States Optomi Full time

    Product Analyst - RemoteContract-to-HireOptomi, in partnership with an industry leading food distributor, is seeking a Product Analyst to join our team. This role will support a Senior Product Owner by writing user stories, collaborating with engineers, presenting at demos, and managing the product backlog. This is an ideal role for someone with 1-2 years of...

  • RPA Business Analyst

    1 month ago

    chicago, United States CoSourcing Partners - Enterprise-AI and IT Services Company Full time

    RPA Business AnalystEmployment Type: Direct HireLocation: Downtown Chicago (On-site) OR Omaha, NEHybrid Schedule: Onsite Tues, Weds, & ThursThe RPA Business Analyst's primary focus will be to help streamline business operations by developing automated solutions for existing manual processes. Additionally, they'll play a key role in addressing evolving...

  • RPA Business Analyst

    2 months ago

    Chicago, United States CoSourcing Partners - Enterprise-AI and IT Services Company Full time

    RPA Business AnalystEmployment Type: Direct HireLocation: Downtown Chicago (On-site) OR Omaha, NEHybrid Schedule: Onsite Tues, Weds, & ThursThe RPA Business Analyst's primary focus will be to help streamline business operations by developing automated solutions for existing manual processes. Additionally, they'll play a key role in addressing evolving...

  • Payroll Analyst

    4 weeks ago

    Chicago, United States Brilliant Staffing LLC Full time

    Brilliant Financial Staffing is seeking a detail-oriented and proactive Payroll Analyst with a strong background in multi-state payroll management and expertise in UKG (UltiPro) to join our client. This role will focus on processing and reconciling payroll for over 600 employees across exempt and non-exempt categories, ensuring accurate and timely payroll...

  • Payroll Analyst

    3 weeks ago

    Chicago, United States Brilliant Staffing LLC Full time

    Brilliant Financial Staffing is seeking a detail-oriented and proactive Payroll Analyst with a strong background in multi-state payroll management and expertise in UKG (UltiPro) to join our client. This role will focus on processing and reconciling payroll for over 600 employees across exempt and non-exempt categories, ensuring accurate and timely payroll...

  • Workday Systems Analyst

    4 weeks ago

    Chicago, Illinois, United States Informatic Technologies, Inc. Full time

    Job DescriptionWorkday AnalystInformatic Technologies, Inc. is seeking a skilled Workday Analyst to join our team.The ideal candidate will have a minimum of 1-2 years of experience with Workday HCM and a strong understanding of system design, user experience, and process design.The Analyst will be responsible for leading Workday HCM system related projects,...