Technical Writer

JOB SUMMARY

The Technical Writer will collaborate with subject matter experts to develop and enhance documentation related to processes and procedures. The role will both compose new documentation and edit the work of others, ensuring high standards for readability, grammar, and content. The key to success in this rule is the ability to synthesize complex instructions into easy-to-follow guidebooks, instructions, and general communications. The person in this position should be an expert in communications.

JOB RESPONSIBILITIES

• Develop clear, concise, and accurate technical documentation, including user manuals, standard operating procedures (SOPs), work instructions, and process flow diagrams;
• Translate complex technical information into user-friendly content for various audiences, including manufacturing operators, technicians, and engineers;
• Work closely with team, subject matter experts, and other stakeholders to gather information and verify the accuracy of technical details;
• Collaborate with cross-functional teams to ensure alignment between documentation and actual manufacturing processes;
• Regularly review and update existing documentation to reflect changes in manufacturing processes, equipment, or procedures;
• Ensure that documentation adheres to industry standards, regulatory requirements, and company guidelines;
• Conduct thorough reviews of documentation to ensure accuracy, completeness, and consistency;
• Participate in quality control processes to identify and rectify errors in documentation;
• Develop training materials and documentation to support the training of manufacturing personnel;
• Provide support during training sessions to ensure a clear understanding of technical information;
• Organize and maintain a centralized document repository to facilitate easy access to relevant technical information;
• Implement document control procedures to manage revisions, approvals, and distribution;
• Performs other required tasks as assigned.

JOB QUALIFICATIONS

• Bachelor's degree in a relevant technical field (Engineering, Technical Communication, etc.) or equivalent work experience
• Proven experience as a technical writer in a manufacturing or engineering environment.

KEY COMPETENCIES

• Strong understanding of manufacturing processes, equipment, and procedures.
• Excellent written and verbal communication skills.
• Proficiency in using documentation tools and software.
• Technical writing and editing skills.
• Attention to detail and accuracy.
• Collaboration and interpersonal skills.
• Time management and organizational abilities.
• Knowledge of industry standards and regulatory requirements.
• Knowledge of how to read prints and translate into work instructions.
• Good organizational, research, and analytical skills.
• Strong knowledge of documentation methodologies and requirements.
• Detail-oriented with the ability to manage multiple projects and deadlines at once.
• Experience creating SOPs for ISO certification.