Network Technician

Wilsonville, OR

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you‘ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

The Broadband Network Technician is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation.

Where you will work:

This position will be based in Astounds Wilsonville, OR office, and would be an in office/field role.

A Day in the Life of the Broadband Network Technician:

• Detect, troubleshoot and resolve system outages
• Emergency coax restoration
• Underground cable
• Maintenance (power supply, actives)
• Leakage
• Splicing
• Documentation
• Participation in a 24/7 on-call rotation
• Other duties as assigned

What You Bring to the Table:

• 2+ years experience as a Technician in the Telecommunications industry (Hybrid Fiber-Coaxial ( HFC ) network experience preferred)

• Proficiency in problem-solving, time management, and basic computer skills

• Experience with power tools, reading and interpreting NIMS and AutoCAD maps

• Must possess a working knowledge of Ohm Law and Outside Plant operations

• Strong customer service skills

• Strong verbal and written communication skills

• Ability to work effectively, both independently and as part of a team

• Must possess a valid driver‘s license with a satisfactory driving record compliant with the company policy

Education & Certifications:

• High school diploma or equivalent
• Certifications in Bucket Truck (OSHA, and Ladder Safety preferred)

We‘re Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program ( after 1 year employment up to $4,000.00 per calendar year)
• Employee discount program ( If in our serviceable area)

*Benefits listed above are for regular full-time positions

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Oregon for this position, plus opportunities for bonus, benefits and commission, if applicable, is:

• Broadband Network Technician I - $23.15 - $32.41per hour
• Broadband Network Technician II -$24.31 - $34.03 per hour
• Broadband Network Technician III - $25.53 - $35.74 per hour

Perks of the position:

• Paid Orientation and Training
• Company provided tools, uniforms, and work vehicle
• Home Garaging ( If you qualify)

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

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