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Quality Assurance Operations Manager

2 months ago

Grove City, United States Tek Tree LLC Full time

The QA Operations Manager will design and implement efficient and effective QA and QC processes while working closely with our production team to ensure that the processes are implemented correctly and produce the desired results. The QA Operations Manager will provide direct oversight of the QA and QC teams while supporting production operations to ensure the highest standards of quality are met, and compliance with regulatory requirements are always maintained.

The ideal candidate will be responsible for implementing and maintaining industry standard testing and release protocols while leading a team of quality professionals and driving continuous improvement initiatives. This role offers competitive pay and significant opportunities for advancement, with a potential trajectory to a director level within 1-2 years based on performance and achievements.

Key Responsibilities:

Quality Assurance Management: Develop, implement, and maintain quality assurance policies and procedures to ensure compliance with industry standards and regulatory requirements.

Production Floor Oversight: Monitor and assess production processes to identify and address quality issues in real-time, ensuring that all products meet or exceed our high-quality standards.

Team Leadership: Lead, mentor, and manage a team of quality control inspectors and technicians. Provide training and support to ensure high performance and adherence to quality standards.

Continuous Improvement: Identify areas for improvement in quality control processes and work with cross-functional teams to implement corrective actions and process enhancements.

Compliance and Documentation: Ensure that all quality control documentation is accurately maintained and compliant with internal and external auditing requirements.

Customer and Vendor Relations: Address and resolve any quality-related concerns from customers and vendors, working to enhance satisfaction and maintain strong relationships.

Reporting and Analysis: Prepare and present detailed quality reports to management, analyzing trends and metrics to drive decision-making and strategic planning.

Qualifications:

  • Master’s degree and 5 years of industry related experience, preferably in glove manufacturing or other FDA regulated industry.
  • Bachelor’s degree and 7 years of industry related experience, preferrable in glove manufacturing or other FDA regulated industry.
  • In addition to meeting at least one of the above requirements, you must have at least 4 years’ experience directly managing people and leading teams, projects, or programs.
  • Strong knowledge of quality assurance methodologies, regulatory requirements, and industry standards.
  • Excellent leadership and team management skills, with a history of driving performance improvements.
  • Strong analytical skills with the ability to interpret complex data and implement effective solutions.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with all levels of the organization.