Heating Air Conditioning Technician

1 week ago

New York, United States You and Us Mechanical Full time

Company Description

You and Us Mechanical is a company based in New York, NY that specializes in AC & HVAC repair, installation, maintenance, and more. We provide services to both personal and public institutions, aiming to make a living in the cold winter months and hot summer days more comfortable.


Role Description

This is a full-time on-site role for a Heating Air Conditioning Technician. The Technician will be responsible for the day-to-day AC & HVAC repair, installation, and maintenance tasks. They will work on-site in New York, NY, ensuring that systems are functioning properly and providing optimal comfort to customers.


Duties and Responsibilities:

  • Diagnose and repair of electronic, mechanical, and electrical components of these systems.
  • Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to the customer.
  • Be available to work nights and weekends on a rotating basis to service emergency needs of our customers.
  • Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting vehicle inspection form.
  • EXTREME customer service skills, Ability to interact with homeowners, collect money and relay information clearly.
  • Maintain proper stock, parts, tools, and safety equipment on the vehicle.
  • Educate homeowner on potential opportunities for additional business (newer system, service contracts, and additional services)
  • Maintain and repair heating, ventilation, and cooling units for residential customers. Diagnose and repair electronic, mechanical, and electrical components of these systems.
  • Must be able to meet any physical ability requirements listed in this description.
  • May perform other job duties as directed by team member’s leaders.
  • Participate in company-provided training opportunities on latest industry technologies.
  • Active (Valid) Driver’s License. (3 yrs of clean driving history) required.
  • Candidates must pass background checks and pre-employment drug screen.
  • Requires the ability to communicate effectively using speech, vision and hearing


Skills:

  • Positive-forward thinking and excellent in conflict resolution.
  • Must have a minimum of 3 years of HVAC residential service experience (required).
  • A current EPA certification and State Registered TDLR (required).
  • Excellent organization, communication, and prioritization skills
  • Strong multi-tasking skills, including the ability to flex on demand across multiple support channels.
  • Good analytical skills and attention to detail with the ability to read and interpret plans and manuals.
  • Computer skills: Microsoft Office, and IOS devices,
  • Demonstrate our Milestone and Leader Core Values



Physical and Mental Requirements

  • Must be able to lift and move items of 75 pounds and/or more on regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
  • Must be able to climb, bend, kneel, crawl and stoop on a frequent basis for extended periods
  • Must be able to work in cramped or high places such as attics, ladders and tunnels
  • Must be able to carry heavy items up and down stairs
  • Must be able to work in extreme weather conditions including but not limited to extreme heat, rain, snow or sleet
  • Must have mental skills such as critical thinking , problem solving, and a technical vocabulary to understand direction and adhere to established procedures.
  • Must be willing to adapt well in the face of workplace stressors such as customer service complaints.



Qualifications

  • HVAC, Maintenance, Preventive Maintenance, and Maintenance & Repair skills
  • Strong customer service skills
  • Experience in troubleshooting and diagnosing HVAC system issues
  • Ability to perform repairs and installations in a timely and efficient manner
  • Excellent problem-solving and communication skills
  • Relevant certifications or licenses in HVAC
  • Minimum 5 years experience

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