Store Manager

Store ManagerLocation: Crystal Lake, ILPay Range: $55,000 - $60,000Let's Be BluntCannabis isn't just an industry it's a movement. Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience for everyone. Whether you're a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only.The Store Manager is responsible for leading the daily operations of a high-volume Mint Cannabis retail dispensary. This role oversees all store functions, including team leadership, sales performance, compliance, inventory control, and customer experience. The Store Manager will build and mentor a strong team while ensuring a consistent, compliant, and customer-focused experience.The ideal candidate is a hands-on, results-driven leader with proven experience in retail management and a passion for operational excellence in the cannabis industry. Ready to grow with us? Let's make it happen.What You'll DoLeadership & People ManagementLead, train, and coach a team of 2550 employees including assistant managers and front-line staffCreate a positive, inclusive, and performance-driven culture aligned with Mint Cannabis valuesConduct team meetings, performance reviews, and ongoing coaching to ensure accountability and developmentRetail OperationsOversee day-to-day dispensary operations, including opening/closing, shift coverage, cash handling, and complianceEnsure exceptional customer service and resolve escalated guest issues professionallyMonitor store appearance, cleanliness, and functionality to ensure a consistent customer experienceCompliance & SecurityEnsure full compliance with all state and local cannabis regulations, company policies, and SOPsManage Facility Agent Cards, ID verification, and documentation proceduresEnforce safety and security protocols including alarm systems, cash handling, and loss preventionInventory & Financial OversightWork with inventory and procurement teams to maintain accurate stock levels and timely product rotationOversee daily financials, including cash reconciliation, banking deposits, and reportingSupport sales forecasting and budgeting while managing labor and operational expensesCollaboration & Business GrowthCollaborate with marketing to execute promotions and in-store campaignsPartner with leadership and support teams on cross-functional initiatives and regional planningEngage in local community outreach and brand-building opportunitiesSupervisory Responsibilities:Directly supervises all store staff, including assistant managers, leads, and front-line team membersResponsible for hiring, training, scheduling, coaching, and performance managementEnsures adherence to company policies, compliance standards, and operational proceduresFosters a team-oriented environment that supports employee growth and accountabilityWhat You'll Bring3+ years of retail management experience, preferably in a high-volume, regulated environment1+ year of cannabis industry experience strongly preferredDemonstrated success in team leadership, operational execution, and customer service excellenceStrong working knowledge of compliance, inventory management, and cash handling proceduresExcellent communication, organizational, and decision-making skillsProficiency with POS systems and retail management softwareMust be at least 21 years of ageMust possess or be eligible to obtain and maintain a Facility Agent Card per state regulationsMust be able to pass a background check and fingerprint clearanceWhy You'll Love Mint CannabisA work culture that's welcoming, passionate, and built on good vibesOpportunities for growth as we expand into new marketsDiscounts on products and merchHealth, dental, and vision benefits (for eligible roles)Paid time off to relax, recharge, and take care of youA chance to be part of something amaZingA Few Things You'll NeedMust meet all applicable Illinois state requirements to work in a licensed cannabis facilityMust be able to stand, walk, and perform tasks for extended periodsMust be able to lift up to 25 poundsMust be comfortable working in a fast-paced, highly regulated retail environmentAbout Mint CannabisAt Mint Cannabis, we're passionate about creating a premium cannabis experience for everyone Headquartered in Arizona, we're a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter.Our flagship location in Arizona one of the largest dispensaries in the country features a 24/7 storefront, the nation's first cannabis kitchen offering delicious infused foods, and a drive-thru for ultimate convenience. We're proud to offer a carefully curated menu of premium flower, concentrates, edibles, and more, designed to elevate the experience for seasoned consumers and newcomers alike.Named "Most Innovative Medical Cannabis Dispensary" by the International Commercial Cannabis Awards, Mint Cannabis continues to grow rapidly across Arizona, Michigan, Missouri, and beyond. Our team from budtenders to leadership is driven by passion, education, and a commitment to helping every guest feel welcome, informed, and supported.At Mint Cannabis, we're not just changing the cannabis industry we're growing a community.Equal Opportunity Employer StatementMint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.