Help Desk Support Analyst

SummaryThe FAMC Help Desk Analyst will support the Identity and Access Management's (IAM) Access Provisioning team at Franklin American Mortgage Company. IAM is a group within the Corporate Security & Resilience (CS&R) organization. The IAM group provides subject matter expertise and associated security services to the business division across the...

Job/Skill requirement: Experience in the IT field, preferably in a help desk environment. A+ and/or Network+ certifications or the equivalent experience AWS Cloud Practitioner certification preferred but not required Prior experience assisting a cloud migration preferred but not required Strong knowledge of ServiceNow, MSOffice Products, etc. Education:...

Job/Skill requirement: Experience in the IT field, preferably in a help desk environment. A+ and/or Network+ certifications or the equivalent experience AWS Cloud Practitioner certification preferred but not required Prior experience assisting a cloud migration preferred but not required Strong knowledge of ServiceNow, MSOffice Products, etc. Education:...

Job DescriptionJob DescriptionManifest Solutions is currently seeking an IT Help Desk Support Technician for a position in Columbus, OH.Skills/ResponsibilitiesProvide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.Troubleshoot hardware/software incidents reported in to the Service...

Help Desk SpecialistColumbus, OHCompetitive Pay and BenefitsThe Help Desk Specialist will be expected to troubleshoot, diagnose, and resolve complex hardware and software problems. To perform this job successfully, an individual must be able to perform each of the essential duties listed below satisfactorily.Help Desk Specialist Responsibilities:Receive all...

Help Desk SpecialistColumbus, OHCompetitive Pay and BenefitsThe Help Desk Specialist will be expected to troubleshoot, diagnose, and resolve complex hardware and software problems. To perform this job successfully, an individual must be able to perform each of the essential duties listed below satisfactorily.Help Desk Specialist Responsibilities:Receive all...

Position – IT Help Desk Location – Columbus, OHDuration – 6Months+ Contract to hire.Rate - $20 - $21We are seeking a Service Desk Agent to join our team as the primary point of contact for users reaching out to our IT Service Desk. As a Service Desk Agent, you will embody our commitment to exceptional customer service, providing timely assistance while...

Position – IT Help Desk Location – Columbus, OHDuration – 6Months+ Contract to hire.Rate - $20 - $21We are seeking a Service Desk Agent to join our team as the primary point of contact for users reaching out to our IT Service Desk. As a Service Desk Agent, you will embody our commitment to exceptional customer service, providing timely assistance while...

Position – IT Help Desk Location – Columbus, OHDuration – 6Months+ Contract to hire.Rate - $20 - $21We are seeking a Service Desk Agent to join our team as the primary point of contact for users reaching out to our IT Service Desk. As a Service Desk Agent, you will embody our commitment to exceptional customer service, providing timely assistance while...

**Help Desk Specialist Level II** **Qualifications**: - Proficiency with various platforms used within the organization, including Mac, Windows, Google, iOS, Android, and Chrome OS. - Technical certification and/or degree preferred; Microsoft, Apple, and/or Network certifications desirable. - Ability to troubleshoot, repair, and maintain hardware,...

DescriptionClassification Purpose: The primary purpose of the Help Desk Lead is to serve as Lead Technician; plan, install, and maintain software operating systems and related software products; advise and confer on software and hardware needs; and respond to issues assigned by the Help Desk. Job Duties: Assist users of the Office on Aging on various...

DescriptionClassification Purpose: The primary purpose of the Help Desk Lead is to serve as Lead Technician; plan, install, and maintain software operating systems and related software products; advise and confer on software and hardware needs; and respond to issues assigned by the Help Desk. Job Duties: Assist users of the Office on Aging on various...

Purpose of Position The Supervisor, Service Desk is responsible for leading, mentoring and developing a team of Service Desk Analysts that provide 24x7x365 Tier 1 and Tier 2 support to NetJets team members. Reporting to the Manager, Service Support, the Supervisor is responsible for leading and overseeing the day-to-day operations of the service desk team,...

Purpose of Position The Supervisor, Service Desk is responsible for leading, mentoring and developing a team of Service Desk Analysts that provide 24x7x365 Tier 1 and Tier 2 support to NetJets team members. Reporting to the Manager, Service Support, the Supervisor is responsible for leading and overseeing the day-to-day operations of the service desk team,...

Purpose of Position The Supervisor, Service Desk is responsible for leading, mentoring and developing a team of Service Desk Analysts that provide 24x7x365 Tier 1 and Tier 2 support to NetJets team members. Reporting to the Manager, Service Support, the Supervisor is responsible for leading and overseeing the day-to-day operations of the service desk team,...

Purpose of Position The Supervisor, Service Desk is responsible for leading, mentoring and developing a team of Service Desk Analysts that provide 24x7x365 Tier 1 and Tier 2 support to NetJets team members. Reporting to the Manager, Service Support, the Supervisor is responsible for leading and overseeing the day-to-day operations of the service desk team,...

Kimball Midwest, a national distributor of maintenance, repair and operation products, is searching for an Information Technology Help Desk Agent Tier I, in our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is...

Job DescriptionJob DescriptionThe Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a...

Russell Tobin is looking to hire a Technical Support Representative based in Columbus, OH for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. Job title: The Service Desk Analyst Location: Columbus, OH Duration: 6 months Pay...

Subsidiary: Barrett Industries Barrett Paving Materials Inc.is one of the companies that operates within Barrett Industries Corporation, the Colas USA subsidiary that operates primarily in Maryland, Ohio, Pennsylvania, and New York. Barrett Paving is a leader in heavy civil construction with a vertically integrated value chain which includes aggregate...