Current jobs related to Customer Service Representative - Hastings - Hastings Piston Rings


  • Hastings, Michigan, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a Customer Service Representative, you will play a key role in ensuring that our customers receive exceptional service and support during their shopping experience.Key ResponsibilitiesProvide exceptional customer service to customers in person and over...


  • Hastings, Michigan, United States Wal-Mart Stores , Inc. Full time

    Overview: As a Customer Service Representative at Walmart, you will play a vital role in creating a positive experience for our customers. You will be the face of our company, providing exceptional service and ensuring that every customer leaves the store with a smile on their face.


  • Hastings, Minnesota, United States The Salvation Army Central Territory Full time

    The Salvation Army Central Territory is seeking a Customer Service Representative to join their team. As a key member of our sales floor, you will be responsible for providing exceptional customer service to our shoppers and donors.We offer a competitive salary of $14 per hour, with opportunities for advancement and professional growth.Job Description:As a...


  • Hastings, Minnesota, United States YMCA of the USA Full time

    About the Role: As a Customer Service Representative, you will be part of a dynamic team responsible for delivering exceptional customer service to members, guests, and participants. Your primary objective is to create a high-quality experience through engagement and building connections with our community.


  • Hastings, Minnesota, United States Walmart Full time

    Job Summary:As a Customer Service Representative at Walmart, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive and professional image of the company.">Key Responsibilities:Assist customers with their purchases and answer any questions they may have;Resolve customer complaints and...


  • Hastings, Nebraska, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're seeking talented individuals to join our team as Customer Service Representatives. With a salary of $12-$15 per hour, this role is perfect for those who are looking for a part-time or full-time opportunity with flexible scheduling.As a Customer Service Representative, you'll be responsible for operating all equipment, stocking...


  • Hastings, Nebraska, United States Domino's Pizza Full time

    We are Domino's Pizza, a dynamic company that values customer satisfaction above all else. As a Customer Service Representative, you will be the face of our brand, providing top-notch service to our customers.Key Responsibilities:Resolving customer complaints in a timely and professional mannerWorking collaboratively with team members to achieve sales...


  • Hastings, Minnesota, United States YMCA Twin Cities Full time

    We are seeking a highly skilled Customer Service Representative to join our team at YMCA Twin Cities. As a key member of our staff, you will be responsible for providing excellent customer service to all members, guests, and participants of the branch.Responsibilities include:Selling programs and services to our membersResponding to member inquiries and...


  • Hastings, Minnesota, United States Dollar Tree Full time

    Dollar Tree is seeking a highly motivated Customer Service Representative to join our team.This exciting opportunity offers an estimated hourly wage of $12.50, where you'll work as part of a collaborative team environment.Your key responsibilities will include handling sales transactions with precision, maintaining the integrity of cash handling procedures,...


  • Hastings, Michigan, United States Dan Simmons - State Farm Agent Full time

    Job Description: Are you looking for a challenging and rewarding career opportunity? Do you have excellent communication and interpersonal skills? If so, we encourage you to apply for this Customer Service Representative position with Dan Simmons - State Farm Agent.Job Summary: In this role, you will be responsible for establishing customer relationships,...


  • Hastings, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job Overview: We are seeking a skilled Customer Service Representative to join our team at Wal-Mart Stores, Inc. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Responsibilities:Customer Service: Provide exceptional customer service by greeting, assisting, and...


  • Hastings, Nebraska, United States Domino's Franchise Full time

    Job Overview:We are seeking a highly skilled Customer Service Representative to join our Domino's Franchise team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and contributing to the success of our business.About the Role:This is an exciting opportunity for individuals who thrive in fast-paced...


  • Hastings, Michigan, United States Dan Simmons - State Farm Agent Full time

    Are you a customer-focused professional looking for a challenging role with opportunities for growth? As a State Farm Agent Team Member, you will be responsible for establishing relationships with customers, following up as needed, and educating them about insurance options using a customer-focused review process. This is an exciting opportunity to develop...


  • Hastings, United States Hastings Piston Rings Full time

    Job Type Full-time Description Position Summary (Mission): This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with cross functional team members within the company. Essential Functions and...


  • Hastings, Minnesota, United States Walmart Full time

    About Our Company: At Walmart, we strive to be the best retailer in the world by building trust with our customers and creating value for our stakeholders. Our values of respect, integrity, and service guide everything we do, from how we treat our customers to how we operate our business.">Estimated Salary: $18,000 - $36,000 per year, depending on experience...


  • Hastings, Minnesota, United States Fleet Farm Full time

    Company OverviewFleet Farm is a leading retailer committed to providing exceptional customer service. We believe in creating a welcoming and inclusive environment for all customers.


  • Hastings, Minnesota, United States Plastic Printers, Inc Full time

    We are a printing company in the Hastings, MN area that invests in our team and offers real opportunities for career growth. As a Client Engagement Specialist, you will provide superb customer service and engagement to our clients and help keep our office running smoothly. We pay this full-time position a competitive salary of approximately $45,000 - $60,000...


  • Hastings, Minnesota, United States Walmart Full time

    About This RoleWe are seeking a highly motivated and detail-oriented Sales Associate to join our team at Walmart. As a Sales Associate, you will play a critical role in ensuring the success of our store by delivering exceptional customer service and maintaining a clean and organized sales floor.Key ResponsibilitiesFulfill online customer orders, walking up...


  • Hastings, Michigan, United States Walmart Full time

    About the RoleWe're seeking highly motivated and enthusiastic individuals to join our team as Cashiers at Walmart. In this role, you'll have the opportunity to work in a fast-paced retail environment and make a real difference in our customers' lives.Key ResponsibilitiesYour primary responsibilities will include:Greeting customers with a smile and responding...


  • Hastings, Nebraska, United States Compass Group, North America Full time

    Duties and ResponsibilitiesThis is an exciting opportunity to work in a fast-paced retail environment where you will perform various tasks such as:Processing sales transactions accurately and efficientlyProviding exceptional customer service, resolving any issues promptly and professionallyMaintaining a clean and organized workspace, adhering to sanitation...

Customer Service Representative

1 month ago


Hastings, United States Hastings Piston Rings Full time
Job Type

Full-time

Description

Position Summary (Mission): This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with cross functional team members within the company.

Essential Functions and Responsibilities: (Duties include but are not limited to)
  1. Provide timely and accurate information to incoming customer, order status and product knowledge requests.
  2. Accurately process customer orders/changes/returns according to established department policies and procedures.
  3. Assist in resolving customer issues and concerns - including but not limited to shipping discrepancies/issues.
  4. Back up for OE Automatic Shipping Notification & weekly ordering cycles.
  5. Work closely with other departments - including finance and accounting - to resolve disputed credit items.
  6. Work closely with Engineering to assist customers.
  7. Provide timely feedback regarding service failures or customer concerns.
  8. Partner with the sales team to meet and exceed customer's service expectations.
  9. Understands and perform any duties within the customer service team.
  10. Must have exceptional phone etiquette at all times.
  11. Participate in an environment and culture that promotes safety in the workplace.
  12. Work with peers, superiors and subordinates to insure the development and execution of the department/operating plan.
  13. Identify and proactively work towards reducing operating costs while increasing customer satisfaction and loyalty.
  14. Other duties as assigned.


Work Environment

Customer Service job operates mainly in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Requirements

Education, Skills & Experience Required:
  1. We expect all team members to exhibit our Guiding Principles, all day, every day - Respect, Dedication, Integrity, Teamwork and Positivity.
  2. Bilingual in German or Spanish language is preferred but not required.
  3. Travel required as needed.
  4. High school diploma or GED diploma is required.
  5. Minimum 2 years of progressive experience of Customer Service and/or inside sales in an office setting.
  6. Solid understanding of Excel - including v-lookups, charts and basic pivot tables for invoicing. Also, formulas, formatting, sort, and filter functions.
  7. Basic understanding of cataloging a plus.
  8. Proficiency in other Microsoft Office applications - Word, Outlook, AS400 and PowerPoint required.
  9. Proactive understanding of the product - continuous, active participation in research and training on the subject matter.
  10. Ability to type 40 wpm.
  11. Excellent verbal and written communication skills.

Physical Demands

This is a largely sedentary role on the phone or processing items in the computer; however, some filing is required. This position is performed within a production facility and may require interaction with employees in the production area. This position would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand as needed. This position may require walking primarily on a level surface for periods of time as well as reaching above shoulder heights or below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. This position may occasionally lift to 25 pounds.Learn More