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Sr. IMS Engineer

3 months ago

Denver, United States NextGen | GTA: A Kelly Telecom Company Full time

We are looking to hire a Senior 5G Core Lab Resident Engineer in Denver, CO(Must be Onsite)


What would you bring on table as a Senior 5G Core Lab Resident Engineer in Denver, CO(Must be Onsite)


Key Responsibilities:

IMS troubleshooting as their primary skillset


Support 5G lab operations

Fault, Configuration, Administration, Performance (FCAP) management support

Create and monitor daily/hourly KPI dashboards of most important Core KPIs, specific to the CNEs in the lab focused on Availability, Accessibility, Retainability, Integrity, Traffic & Capacity utilization and analyze degradations in those KPIs. Provide recommendations to improve the monitored KPIs

Collect and analyze internal traces, internal logs, probe traces during lab & field tests to assist in root cause analysis of failed and dropped tests and low throughput data sessions. Analyze call flows and identify abnormal issues for failures.

Open AR’s on encountered issues for all that involves the defined CNE, and then be prepared to work on these AR’s until closed (HP support, L2 and L3

Collect logs, call traces, traceroutes necessary to resolve the Assistance Requests (ARs).

Assist in alarm monitoring - respond to exceptional system alarms - resolve any exceptional issues for the defined CNEs

Troubleshooting site-level issues (Level 1 and Level 2) for the defined CNEs, but may require additional and/or, if applicable, 3rd party support, for more complex issues (Level 3).

Participate with in the diagnosis and remediation of network issues that involve defined CNEs.

Network Element Configuration and provide support for network operations responsibilities.

Assist O&M staff to carry out tasks and activities related to day-to-day Operations at NOC.

Preventive maintenance

Perform daily health checks on defined CNEs, including health check tools and call processing sanity testing on all lab environments

Preventative data collection, high-level analysis, Technical consultancy

End user experience for 5G (voice & data) and tuning of the management mechanism(s). For example, this may involve fine-tuning Core network timers, load balancing, geo redundancy or the alarm levels to eliminate unnecessary alarms.

Provide advice for the cloud operations related decision making for in scope Network Elements

Attend conference calls and/or meetings that involve defined CNE.


Required Skills:

Experience with core network would be a plus

Needs to have good Packet Core troubleshooting mindset. Ideally end to end 5G core across IMS, UDM, Packet Core etc but packet core focused if possible.

Experience working with tickets, lab environment, looking at protocols, trace data and logs and trying to debug and disposition issues.


EDUCATION/CERTIFICATIONS:

A bachelor’s or master’s degree, or equivalent advanced degree


What you didn’t know about us:

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Short/Long Term Disability and Critical
  • Care/Illness Protection
  • Life Insurance and Retirement Plans
  • Employee Assistance Program
  • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry
  • We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner
  • We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
  • We give 24/7 Support. We are in this together. We
  • provide around the clock availability, competitive employee
  • benefits, and continuously check-in to make sure things are going smoothly.
  • Check out our Glassdoor page


What you didn’t know about us:

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Short/Long Term Disability and Critical Care/Illness Protection
  • Life Insurance and Retirement Plans
  • Employee Assistance Program
  • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry
  • We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner
  • We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
  • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page