Client Services Account Manager
2 weeks ago
Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling construction and maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, janitorial, and emergency repairs. We’re hiring a detail-oriented, highly organized professional to manage nationwide facilities maintenance work orders. This desk-based role involves coordinating service delivery across construction, repair, and remodel trades, using multiple software platforms and client portals. Starting Salary: $62,500/year Bonus Potential: $10,000–$40,000 annually (paid quarterly, performance-based) Schedule: Hybrid-remote after training. Ideal candidates will have experience with work order systems, strong communication skills, and a client-focused mindset to ensure operational excellence and satisfaction. Primary Functions: Act as the primary liaison for nationwide clients, ensuring prompt, professional communication and consistent service quality across multiple sites. Manages all aspects of facilities maintenance operations across multi-client sites nationwide from a 100% desk-based environment. Utilizes work order management systems and client portals to coordinate and dispatch regional vendors, tradespeople, and subcontractors. Develop scopes for construction, repair, and remodel projects, supporting project planning and execution. Ensures service delivery meets SLA (Service Level Agreement) standards by tracking performance, managing workflows, and maintaining real-time communication. Maintain data integrity by reconciling discrepancies between internal systems and client platforms. Analyze service data to identify trends, inefficiencies, and opportunities for improvement. Generate performance reports and provide proactive updates to enhance client satisfaction and retention. Collaborate cross-functionally to resolve issues, streamline workflows, and optimize service delivery. Requirements 2+ years of experience managing nationwide accounts, coordinating work orders, and supporting facilities operations. Skilled in Microsoft Office Suite and multiple software platforms, including Maintenance Management Systems (e.g., FEXA, Corrigo, ServiceChannel). Strong interpersonal skills with a focus on relationship-building and issue resolution in fast-paced environments. Familiar with construction trades and vendor coordination; understanding of compliance standards (OSHA, ADA, EPA). Experienced in SLA/KPI tracking, performance analysis, and reporting. Bachelor’s degree in Business Administration, Facilities Management, or related field preferred. Benefits Competitive, performance-based bonus paid quarterly. Annual profit sharing Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).
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Senior Associate, Client Accounting Services
1 week ago
Charlotte, NC, United States GreerWalker Full timeJob Type Full-time Description GreerWalker is a prominent accounting and advisory firm serving privately owned middle-market companies and their owners. We serve and support the Charlotte and Greenville areas with a personal approach through our client work and through our community service culture. We have been recognized as one of the nation's "Best of the...
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Charlotte, NC, United States GreerWalker Full timeJob Type Full-time Description GreerWalker is a prominent accounting and advisory firm serving privately owned middle-market companies and their owners. We serve and support the Charlotte and Greenville areas with a personal approach through our client work and through our community service culture. We have been recognized as one of the nation's "Best of the...
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Senior Associate, Client Accounting Services
21 hours ago
Charlotte, NC, United States GreerWalker Full timeJob Type Full-time Description GreerWalker is a prominent accounting and advisory firm serving privately owned middle-market companies and their owners. We serve and support the Charlotte and Greenville areas with a personal approach through our client work and through our community service culture. We have been recognized as one of the nation's "Best of the...
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Client Services Manager
1 week ago
Charlotte, United States Cotiviti Full timeClient Services ManagerThe Client Services Manager is responsible for leading the cross-functional client team and providing the highest level of service to our clients. The role serves as both internal and external client liaison, including triaging, managing, monitoring, and support of a client-related activity, primarily related to Cotiviti Prospective...
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Client Services Manager
19 hours ago
Charlotte, North Carolina, United States SPAR Group Full timeOverviewClient Services Manager (On-Site) Charlotte, NCSPAR Group – A Global Leader in Retail & Consumer SolutionsSPAR Group is seeking a Client Services Manager to join our on-site team in Chesapeake, VA. In this role, you'll be the primary point of contact for high-profile clients, overseeing program delivery, building strong relationships, and ensuring...
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Client Service Director
4 days ago
Charlotte, United States Gallagher Benefit Services Full timeIntroductionAt Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges,...
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Manager, Client Services | SIU
4 weeks ago
Charlotte, United States Charlotte Staffing Full timeSIU Manager, Client ServicesBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek...
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Client Account Coordinator
6 days ago
Charlotte, United States Emerald Edge Promotions Inc. Full timeEmerald Edge , a marketing firm that believes every client deserves a red-carpet experience, is thrilled to welcome a Client Account Coordinator in Charlotte to our AT&T Fiber team. The Client Account Coordinator coordinates the behind-the-scenes magic of smooth activations and perfect paperwork, ensuring families feel supported, informed, and excited about...
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Client Account Coordinator
1 week ago
Charlotte, United States Emerald Edge Promotions Inc. Full timeEmerald Edge , a marketing firm that believes every client deserves a red-carpet experience, is thrilled to welcome a Client Account Coordinator in Charlotte to our AT&T Fiber team. The Client Account Coordinator coordinates the behind-the-scenes magic of smooth activations and perfect paperwork, ensuring families feel supported, informed, and excited about...
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Client Account Coordinator
1 week ago
Charlotte, United States Emerald Edge Promotions Inc. Full timeEmerald Edge , a marketing firm that believes every client deserves a red-carpet experience, is thrilled to welcome a Client Account Coordinator in Charlotte to our AT&T Fiber team. The Client Account Coordinator coordinates the behind-the-scenes magic of smooth activations and perfect paperwork, ensuring families feel supported, informed, and excited about...
