Head Cashier

Head CashierSalary Range USD $19.50/Hr.Overview: The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing world class customer service, and supporting overall store operations. Applications are accepted until 12/03/2025.ResponsibilitiesMain Ingredients:Providing world class customer service and a positive customer experience as the number one priority.Exemplifying integrity, responsibility, and excellence and adhering to all policies.Training of all cashiers and ensuring cashiers are:Communicating about the NPower program with customersNotifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bagEducating customers on the nutrient to know aboutPromoting store seminars and eventsCompleting the daily sales report (DSR) and cashier closeout responsibilitiesIssuing and verifying cash drawersHandling returns and overrides at the front endAddressing customer complaints appropriatelyEnsuring that front end sets are full and well-maintainedOverseeing completion of the front end task list dailyMaintaining all registers bindersDirecting cashiers to tasks during slow times at the registerGeneral cashiering and checkout duties including running a cash register, bagging/boxing groceries, and providing carry out serviceMonitoring, assigning, and performing cart checksAnswering the telephoneAssisting in managing special ordersMonitoring, assigning, and grinding nut buttersLearning the location of products in all the departments in order to direct the customersParticipating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as neededWorking a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.This position has limited manager on duty but is never intended to be the overall manager on duty for the store. Although this is a general outline of job responsibilities all employees are expected to be "hands on" and do whatever it takes to get the job done and make the company thrive.QualificationsRecipe for Success:High school diploma, GED or equivalent preferred.Experience in retail in a grocery or retail environment preferred; natural foods background is a plus.1 year of cashiering experience preferred.1 year of supervising others preferred.Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.Ability to manage changing priorities and to stay focused with the task at hand.Sense of urgency in the completion of tasks.Excellent customer service skills.Highly organized with great attention to detail.Ability to take direction and follow through.Must be cashier trained and able to count currency.Proficient in MS Word, Excel, and Outlook.This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.BenefitsAll Crew Members:Birthday bonus payVitamin bucks (up to $2,080 earned as store credit annually)Holiday pay for 5 holidays stores closedPaid time off (sick days and vacation) that increases with tenurePaid nutrition educationGood4u crew member discountNPower program (customer appreciation and rewards program)Regular, scheduled pay increasesAdvancement opportunities and career developmentHealth and wellness programEmployee assistance program (EAP)Employee referral programFull-time crew members (30+ hours/week):Medical, dental, and vision insurancePaid parental leavePaid medical leave (through company paid short-term disability insurance)Company paid short-term disability insuranceCompany paid life insuranceVoluntary benefits including hospital indemnity, accident insurance, long-term disability insurance, term life insuranceRetirement savings plan (401k) with discretionary company matchHealthcare and dependent care flexible spending account (FSA)Health savings account (HSA) with company matchDiversity StatementAt the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization. At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We are committed to nurturing an ecosystem of diversity and inclusion in which our crew can continue to thrive.Physical Capabilities and Environmental DemandsPhysical Requirements:Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.Must be able to occasionally use the computer for data entry and use of mouse.Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.Must be able to frequently to reach above chest.Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.