Datacenter Maintenance Technician Team Lead

2 months ago

Minneapolis, United States Boden US Full time

About the Role:


As a Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.


What You’ll Do:


• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.

• Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.

• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.

• Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.

• Respond to emergency situations and customer concerns.

• Lead by example and model behaviors that are consistent with company values. Influence parties of shared interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.


What You’ll Need:


• Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.

• Ability to work shifts that may include weekends and holidays.

• Must meet the physical requirements of this role

• Understanding of existing procedures and standards to solve slightly complex problems.

• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations

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