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Branch Administrator

3 months ago

Westbrook, United States Chadwick-BaRoss, Inc. Full time

The Branch Administrator is responsible for all administrative duties related to the branch including supporting the Parts and Service Departments and working in alignment with the Corporate and Regional teams. This position performs routine office and clerical duties related to the day-to-day coordinator of the branch activities.


WHAT’S IN IT FOR YOU?

  • Generous Medical, Dental & Vision Benefits
  • Employer-provided short-term disability and basic life insurance
  • 3 Weeks paid time off
  • Retirement savings program with company match
  • 10 Paid holidays per year
  • Wellness Programs
  • The opportunity to join a continuously growing organization that includes diversity and inclusion

WHEN YOU JOIN US, YOU WILL BE:

  • Provide administrative support for Parts and Service departments and the branch overall
  • Manage phone coverage, mail distribution, and work orders
  • Handle branch deposits, invoice payments, and credit card processing
  • Process new credit applications and maintain accurate files
  • Support Corporate departments with administrative duties
  • Direct walk-ins and ensure excellent customer service
  • Maintain up-to-date vendor files and order office supplies
  • Assist with Accounts Receivable collections
  • Coordinate machine preparations with Service and Parts Departments
  • Drive customer and team satisfaction through proactive engagement
  • Ensure compliance with industry regulations, company policies, and safety standards
  • Attend company meetings and participate in approved associations
  • Foster a collaborative work environment and promote teamwork
  • Perform other duties as assigned

OUR IDEAL CANDIDATE:

  • High School diploma or equivalent
  • Minimum of 3 years of administrative or office-related experience
  • Experience in the heavy equipment or related industry preferred
  • Customer service experience preferred
  • Intermediate Microsoft Works skills
  • Strong analytical and problem-solving skills
  • Ability to organize and prioritize workload
  • Detail-oriented, organized, and able to multitask
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively


*Chadwick-BaRoss, Inc and Thompsonrolec Enterprises. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.*