Manager III, GTM Systems

Manager III, Gtm Systems & OperationsAt Promethean... We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments. Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives. As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.The Manager III, GTM Systems & Operations combines people leadership with process and systems expertise to drive operational excellence across the go-to-market organization. This role leads a team of Sales Operations Analysts and ensures GTM processes and tools-such as Salesforce, HubSpot, Outreach, and CPQ-are optimized for scalability, efficiency, and data integrity. The position emphasizes team development, process governance, and cross-functional alignment to enable revenue growth and informed decision-making.Responsibilities:Lead and develop a high-performing team of Sales Operations Analysts through coaching, workload prioritization, and performance management to deliver reporting, forecasting, pipeline management, and system support.Own GTM process governance and optimization, ensuring workflows (lead routing, opportunity management, renewals, forecasting) are documented, efficient, and aligned with business objectives.Maintain accountability for GTM systems ecosystem (CRM, CPQ, marketing automation, sales engagement tools) with a focus on scalability, data integrity, and user adoption-not just technical configuration.Partner cross-functionally with Sales, Marketing, Finance, RevOps, and Customer Success to align systems and processes with revenue strategy and operational goals.Oversee reporting and analytics frameworks, ensuring dashboards and insights are accurate, actionable, and support leadership decision-making.Drive continuous improvement initiatives across GTM processes and tools, identifying opportunities to enhance efficiency, user experience, and data reliability.Manage vendor relationships and tool evaluations, ensuring new technologies and enhancements meet evolving business needs.Requirements:5-7+ years of experience in Sales Operations, Revenue Operations or GTM Systems management.Deep expertise in Salesforce CRM (admin/config; coding a plus) and hands-on experience with one or more GTM tools, including HubSpot, Outreach, Marketo, Gong, CPQ platforms, and BI/analytics tools such as Tableau, Power BI, or Looker.Proven experience leading teams and managing cross-functional projects.Strong understanding of SaaS GTM processes, including lead management, opportunity progression, closed-won, and renewal workflows.Analytical and problem-solving skills, with the ability to translate complex business requirements into scalable system solutions and process improvements.Hands-on, builder mindset with strong attention to detail, curiosity, and a focus on continuous improvement across systems and workflows.Excellent communication and collaboration skills, capable of influencing stakeholders across