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Public Safety Dispatcher I-Safety
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Public Safety Dispatcher IThe University of Iowa Health Care department of Safety and Security is seeking a Public Safety Dispatcher I to perform under general supervision, provides communications of a public safety nature for university public safety and other departments and also for surrounding law enforcement agencies utilizing multi-frequency radio, teletype, telephone, TDD, and personal contact. Responsible for monitoring university emergency phones and burglar and fire alarm systems.Responsibilities include:Operating a multi-line telephone system providing emergency and business information. May be responsible for monitoring 911 phone system.Monitoring radio traffic from surrounding local and state law enforcement agencies and relays information to patrol units.Dispatching duty personnel to requests for assistance or complaints.Receiving and providing information to visitors, faculty, staff, and students.Notifying on-call personnel as required by departmental policy.Receiving and relaying emergency weather and road information to public safety officers and to other university departments and the university administration as required.Providing information to institutional public information services or outside news services on incidents and accident information as required.Monitoring, updating, and relaying information regarding building alarms. Operating a computer for the state crime computer network.Maintaining voice communication tapes and applicable files and manuals for reference at public safety dispatch office.University of Iowa Health Carerecognized as one of the best hospitals in the United Statesis Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.Percent of Time: 100%Schedule: All shifts availablePay Grade: 09Benefits Highlights:Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plansMinimum Eligibility Requirements:Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment.Desirable Requirements:Knowledge of the geography of the university campus.Knowledge of FCC regulations and public safety dispatching procedures.Skill in using equipment such as multi-frequency radio, teletype, telephone, TDD and computers.Skill in communicating with members of the public and departmental staff both orally and in writing.Ability to enter and retrieve data from a computer terminal, PC or other keyboard device.Ability to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communicationsAbility to perform multiple tasks at one time and to remain calm in stressful situationsApplication Process: In order to be considered, applicants must upload a resume that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.Applicant Resource Center Need help submitting an application or accepting an offer? Support is availableOur Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.Hours:Monday - Friday 10:00am - 4:00pmOr by appointmentContact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.Contact Information:Organization: HealthcareContact Name: Ashley FitzpatrickContact Email: ashley-fitzpatrick@uiowa.edu
