General Manager

3 weeks ago


Glendale, United States Prime Partners Full time

We are seeking a dynamic and experienced General Manager to lead our estimating team and uphold the high standards of our estimating processes. The ideal candidate will possess strong leadership skills, extensive experience in insurance restoration claims, and a knack for fostering efficiency and results within their team. The General Manager will also coordinate work and assign jobs to our extensive network of 100 subcontractors and vendors.


Join a dedicated team committed to ensuring people receive fair insurance settlements. With a legacy since 1997, we combine state-licensed expertise with an in-house assortment of legal professionals, construction estimators, accountants, and adjusters. We're not just about claims; we're about people. Join us as we advocate for transparency, equity, and the rightful interests of our community.


JOB SUMMARY


Key Responsibilities:


  • Maintain a high standard for estimating and manage current estimating talent on staff.
  • Maintain and expand the company’s network of third-party vendors and experts.
  • Create a culture of efficiency and results within the team.
  • Report to the Director of Claims to establish powerful synergy with public adjusters and the LMI team.
  • Oversee large loss claims and estimates.
  • Coordinate the work and assign jobs to a list of 100 subcontractors and vendors.
  • Ensure that three internal employees report to you and effectively delegate tasks to subcontractors and vendors.


Qualifications:


Leadership Skills:


  • Experience running a team, including recruiting, hiring, training, and managing.
  • Resolution oriented.
  • Ability to manage a team and work with multiple personality types and vendors.
  • Ability to network and utilize third-party consultants as needed.
  • Bachelor’s degree.
  • Over 10 years of insurance restoration claims experience (candidates with 7+ years of experience will be considered, though compensation expectations should align with their experience).
  • Proficient in Xactimate.
  • Tech savvy.
  • Ability to design and implement KPI measurement and reporting systems for the team.
  • Project management skills, including planning, scheduling, and cost control.
  • Effective communicator.
  • Claims experience in investigation and valuation, including working with causation experts such as forensic engineers and plumbers.
  • Self-driven, organized, and confident in making decisions without needing validation; a true go-getter.


SALARY & BENEFITS


In addition to a phenomenal career opportunity, we offer an excellent benefits package including:


  • Competitive hourly rate of $110k - $130k commensurate with experience.
  • Sales performance incentive fund + bonuses
  • 401k (3% non-elective).
  • Health and dental insurance options.
  • Car & phone allowance.
  • Generous paid holidays and paid time-off policy.
  • Career advancement and development opportunities.


WHY WORK WITH US


Our core values—G.R.I.T.—embody what it means to be part of our team:


  • Go-Getters: Pursue truth and fairness with speed and expertise. We are responsive, proactive, and committed to prompt, professional service.
  • Relationships First: Our business thrives on deep connections with clients, colleagues, vendors, and insurance representatives. We nurture these relationships with care and respect.
  • Investigations: Conduct deep-dive investigations, mastering the complexities of property damage claims with precision and rigor. We embrace challenges and set our service above the rest.
  • Truth: Seek the truth in every loss. We claim only what's owed—nothing more, nothing less. In the pursuit of truth, we serve as champions for our clients.


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