Client Services Associate

Client Services AssociateBAYADA Home Health Care is seeking a full-time Client Services Associate to join our Auburndale, MA Pediatrics home care team. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.Responsibilities:Focused on assisting the manager in delivering and coordinating client servicesSupport the team with onboarding new hires and maintaining employee personal files and compliance.You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations.Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).Qualifications:Four year college degree (prior health care, home care and recruiting experience a plus)A demonstrated record of strong interpersonal skills and goal achievementAmbition to grow and advance beyond current positionStrong PC and communication skills (including solid phone marketing & data entry ability)Competitive compensation package:Salary range: $44,000- $46,000 based on experience.Why you'll love BAYADA:BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.Award-winning workplace: proud to be recognized by:Newsweek's Best Place to Work for DiversityNewsweek's Best Place to Work for WomenNewsweek's Best Place to Work (overall)Newsweek's Best Place to Work for Women and FamiliesGlassdoor Best Places to WorkForbes Best Places to Work for WomenWeekly payWork life balance: Monday-Friday 8:30-5pm hoursAmazing culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and moreCheck out our blogBenefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program