Client Account Representative II
2 weeks ago
Client Account Representative IiEmployee Benefits Corporation is hiring for a Client Account Representative II. The Client Account Representative II is the primary point of contact for a specific set of Employee Benefits Corporation's clients across all products and services and various brokers. This position utilizes internal resources to resolve various client inquiries, including moderately complex issues, via telephone and email. The Client Account Representative II is responsible for managing all customer contact to ensure timely resolution to inquiries and issues. This person may work in our Middleton, WI office, fully remote (Wisconsin locations only), or a combination of the two depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office.Responsibilities:Serve as primary point of contact and organization resource for assigned clients and various brokersEstablish rapport and trust with all clients, ensuring a high quality and meaningful experience is delivered with every interactionObtain information from multiple systems and relay to clients and brokers in a seamless mannerFacilitate resolution of service issues of specific clients in a professional manner utilizing interpersonal skills including diplomacy, tact and a concern for the client's needsDe-escalate situations involving dissatisfied clients and brokers, offering patient assistance and supportObtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve complex client requests and inquiriesCollaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution and serviceRespond to incoming inquiries and tasks from other departments in a timely, customer centric and professional mannerRequired Qualifications:Associate degree in Business or related field; may be substituted by two years directly related experienceThree years' experience in a customer-centric roleExperience providing customer service for a variety of products in the health care industryDemonstrated subject matter expertise in Employee Benefits Corporation's product offerings or equivalent experience in the health care industryDemonstrated effective listening, verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumenAbility to articulate relevant information in an organized and concise mannerAbility to remain calm when dealing with challenging clientsStrong attention to detail and critical thinking skills to help manage difficult situationsDemonstrated ability to develop, maintain and foster relationships at all levels of the organizationDemonstrated ability to maintain a positive, empathetic and professional attitude
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Client Account Representative II
8 hours ago
Milwaukee, United States Employee Benefits Corporation Full timePosition Summary:Employee Benefits Corporation is hiring for a Client Account Representative II. The Client Account Representative II is the primary point of contact for a specific set of Employee Benefits Corporation's clients across all products and services and various brokers. This position utilizes internal resources to resolve various client inquiries,...
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Client Account Representative II
7 days ago
Milwaukee, WI, United States Employee Benefits Corporation Full timePosition Summary: Employee Benefits Corporation is hiring for a Client Account Representative II. The Client Account Representative II is the primary point of contact for a specific set of Employee Benefits Corporation's clients across all products and services and various brokers. This position utilizes internal resources to resolve various client...
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Client Account Representative II
2 weeks ago
Milwaukee, WI, United States Employee Benefits Corporation Full timePosition Summary: Employee Benefits Corporation is hiring for a Client Account Representative II. The Client Account Representative II is the primary point of contact for a specific set of Employee Benefits Corporation's clients across all products and services and various brokers. This position utilizes internal resources to resolve various client...
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Account Representative
3 weeks ago
Milwaukee, United States Brown & Brown Full timeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown has an exciting opportunity available for an Account Representative supporting our growing team in Milwaukee, WI! The Account Rep. will provide high quality customer service while assisting in the...
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Account Representative
2 weeks ago
Milwaukee, Wisconsin, United States Brown & Brown Insurance Full timeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown has an exciting opportunity available for an Account Representative supporting our growing team in Milwaukee, WIThe Account Rep. will provide high quality customer service while assisting in the coordination...
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Account Manager II
10 hours ago
Milwaukee, United States Wisconsin Staffing Full timeAccount Manager II When you join Renaissance, you join a global leader in pre-K12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. Our fiercely passionate employees and educational...
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Phlebotomist II
4 weeks ago
Milwaukee, United States ICONMA Full timePhlebotomist Ii Our client, a medical research company, is looking for a phlebotomist ii for their brown deer, wi location. responsibilities: the phlebotomist ii represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. the phlebotomist ii draws quality blood samples...
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Account Manager II
7 hours ago
Milwaukee, United States Wisconsin Staffing Full timeAccount Manager IIWhen you join Renaissance, you join a global leader in pre-K12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners...
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Client Services Representative
2 weeks ago
Milwaukee, Wisconsin, United States Wisconsin Humane Society Full timeHow you'll impact our mission:The Wisconsin Humane Society (WHS) is hiring part-time and full-time Client Services Representatives (CSRs) to offer valuable services to the community and provide support to animals. CSRsreport to the Client Services/Animal Care supervisory team and work onsite at the Milwaukee Campus. If you're looking for a rewarding career...
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Phlebotomist II
3 weeks ago
Milwaukee, United States Wisconsin Staffing Full timePhlebotomist II Location: Brown Deer WI 53223 Duration: 2 months State of Credentials Licenses Required: PHLEBOTOMY Shift/Time Zone: ROTATING 530A-2P MON-FRIDAY ROTATING WEEKENDS 530-2P Description: The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights...
