Shift Lead
15 hours ago
Shift LeadBlack Rifle Coffee Company seeks to hire Shift Leads who will assist the General Manager in executing store operations during scheduled shifts. As the Hourly Shift Lead, you will be responsible for leading the team during your assigned shift. This includes ensuring excellent customer service, managing inventory, supervising employees, and maintaining a clean and organized store environment.Role Responsibilities:Delivers exceptional customer serviceExecutes store operations during scheduled shifts. Organizes opening and closing duties as assigned.Provides clear, specific, and timely coaching and feedback to associates to ensure adherence to all company policies and procedures as well as emphasis on the customer experience.Proactively responds to customer and store needs: escalates feedback & concerns to store management.Prepares quality beverages and food products according to BRCC standards.Follows health, safety and sanitation guidelines for all products.Responsible for scheduling and covering breaks and meals of floor staff.Assists with other duties as directed by General Manager.Education & Skill Requirements:3+ years experience in QSR, customer service, retail, or hospitality environment2+ years of retail supervisory experience preferredExcellent customer service skillsAbility to lead and motivate a teamAbility to multitask and prioritize work of self and others in a fast-paced environmentExperience with cash handling and safety and security.Demonstrated track record of coaching & developing others.Competency in written & verbal communicationBasic computer skillsAbility to work a flexible schedule (i.e. early mornings, nights, weekends, holidays)Note: This role's compensation includes hourly rate plus tipsPhysical Requirements:While performing the duties of this job, the employee is regularly required to stand, sit, stoop, kneel; talk, hear, and use hands and fingers to operate a computer, keyboard and telephone.Specific vision abilities required by this job include close vision requirements due to computer work.Ability to hear and communicate through a headset.Light to moderate lifting is required.Moderate noise (i.e. business office with computers, phone, and printers, light traffic).Ability to work in a confined area.BRCC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. All selected candidates will be required to submit to a pre-employment background check.Agency Disclaimer: Black Rifle Coffee Company does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resume submitted in the absence of a signed agreement will become the property of Black Rifle Coffee Company, and no fee will be paid. Please do not contact our team regarding recruiting services.
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Fort Worth, TX, United States Harri Full timeOverview At Swig, were all about fun, energy, and giving our customers an unforgettable experience. Youll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, youll be part of a team that treats every customer like family. As a Shift Lead,...
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Fort Worth, TX, United States Harri Full timeOverview At Swig, were all about fun, energy, and giving our customers an unforgettable experience. Youll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, youll be part of a team that treats every customer like family. As a Shift Lead,...
