Operations Supervisor

1 week ago


Augusta, United States RATP Dev Full time
RATP Dev USA - Your future. Our destination
Mission

As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.

Profile

Requirements of the Operation Supervisor (Transit)
  • Communicate job requirements and responsibilities to bus operators and dispatchers.
  • Responsible for day-to-day evaluation reports
  • Assist bus operators in preparing accident reports and safety violations documents.
  • Correct safety problems on the route/scene while documenting violations
  • Liaison between bus operators, clients, and organizations in customer service issues
  • Evaluate and monitor bus operator safety and performance
  • Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
  • Assist in dispatching and miscellaneous clerical tasks as needed
  • Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
  • May assist with bus operator tracking system for bus operator performance and evaluations
  • At least 21 years old
  • A valid driver's license in good standing
CDL A or B with Airbrakes & Passenger Endorsement preferred
Pay Rate $18.24

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams

Skills

CDL A or B

Passenger endorsement

customer service

Leadership

Transportation

Transit
A message from the General Manager

Augusta Transit operates nine (9) Fixed Routes, ADA Paratransit van service, Richmond County rural van service and soon to come, Microtransit van service. Come join our Vibrant Team of Transit Professionals and enjoy the Beautiful City of Augusta, Georgia's "Garden City."

Cornell Mack

General Manager

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