Operations Manager

3 weeks ago

ParsippanyTroy Hills, United States Summit Financial Full time

Summary:

Ranked one of the top 100 top RIAs by Barron’s & Forbes and headquartered in Parsippany, New Jersey with several regional offices across the country, Summit Financial LLC is a ~$10 billion independent advisory firm that has been providing comprehensive financial planning and wealth management services to high-net-worth individuals for over 40 years. We are looking for an Operations Manager to join our growing team.



Responsibilities:

  • Be a strategic partner to the company’s leadership
  • Provide long-term program growth and planning for operations
  • Assist the Senior Director daily with comprehensive oversight and management of the operations for all of the operational staff
  • Assist the Senior Director in providing guidance and consultation to employees covering a broad range of policies and procedures
  • Delivering the day-to-day, hands-on administration of operational procedures
  • Ensure the success of efforts spanning the entire workday lifecycle including planning, testing, implementation, enhancement updates, and procedure releases which includes all normal production activities such as:

-Business process administration

-Security administration

-Reporting

-Testing

-Quality assurance

-New solutions built on the existing platform to meet future business needs

-Implementation of new operational systems and custodians

  • Assist Senior Director with long-range forecasting and strategic planning
  • Establish, manage and maintain entitlement provisions for the department
  • Collaborate with senior management and other departments to resolve inconsistencies and rectify processing issues and handle day to day approvals
  • Work closely with the Director to implement departmental initiatives directed at improving the quality and delivery of operation services


Requirements:

  • Bachelor’s degree
  • 5+ years of related work experience
  • Experience in RIA, custody or brokerage industry


Preferred Qualifications:

  • Experience in employee relations principles and practices including conflict resolution techniques
  • Knowledgeable on applicable operations management principles, practices, methods, and procedures required
  • Must be able to function independently and exercise discretion and sound judgment
  • Confidentiality and discretion are required, as is the demonstrated ability to forge partnerships
  • Ability to set priorities, handle multiple assignments, and work with resourcefulness and efficiency in a fast-paced and changing environment
  • Excellent interpersonal, oral, and written communication skills necessary
  • Team player with demonstrated initiative/leadership through participation in job related
  • Attention to detail
  • Skilled at follow-up and prioritizing business critical tasks

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