Assistant Concessions Manager

2 weeks ago


The Bronx, United States ASM Global Full time

Assistant Concessions ManagerLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join usThe RoleUnder leadership of the Director of Concessions, the Assistant Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations with the main focus of overseeing the Delta Sky360 Suite.Essential Duties and ResponsibilitiesOversee all F&B operations of the Delta Sky360 SuiteDirect, implement and maintain a guest service and management philosophy that serves as a guide to respective team members.Greet and welcome members and guests and highlight upcoming events and specials.Conducting meetings to update staff on daily goals & objectives.Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.Maintain costs as it pertains to labor, COGS and operating supplies and work within budgeted guidelines.Responsible for operational budget, manage monthly P&L statements and ensuring that all financial reporting is accurate.Provide leadership, coaching and mentorship to a staff responsible for executing the premium team business plan.Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol.Maintain management staff and ensure proper hiring and promoting associates per Legends standards.Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.Preserving existing programs and developing new concepts to ensure the highest possible quality of food service.Oversee monthly inventory for concessions operations and develop yearly operational budgets.Perform other related duties, tasks and responsibilities as required.Assist in other operations related to the concessions departmentPerform other related duties, tasks and responsibilities as requiredSupervisory ResponsibilitiesCarries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceThe ideal candidate will have a bachelor's degree with a minimum of 5-7 years' management experience in the high-volume foodservice industry, preferably in concessions environment for a sports and entertainment venue.Union experience is strongly preferred.Skills and AbilitiesMust have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.Demonstrate leadership and vision in managing staff groups and major projects or initiatives.Customer service oriented with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner.Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.Must be able to work in a team environment.Knowledge of accounting policy and procedures and POS Systems is preferred.Proficiency in Microsoft Word, Excel, and PowerPoint.Must have or obtain NYC Food Protection CertificateCompensationCompetitive salary range of $66,300-$72,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.Working ConditionsLocation: On Site Yankee Stadium Bronx, NYPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.



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