Senior Regional Field Educator, Boston
3 weeks ago
Careers That Change LivesAt Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.In this role, you will implement and execute the strategy and implementation plan for educational programs for new and tenured sales representatives and clinical specialists to drive electrophysiology (EP) product procedure across the CAS portfolio of cardiac ablation products. You will play an integral role in executing the training and education strategy for the US sales team, as our business enters multiple new market segments and expands the cardiac ablation portfolio with advanced technologies. You will serve as the lead for regional customer and employee education and training activities in support of CAS procedure and product launches. Partnering with key leadership, sales field and cross functional personnel to identify opportunities for and barriers to improving regional performance. You will serve as the customer and field technical resource in CAS. Providing expertise and leadership in the areas of Physician and Field education, AHP education, clinical evidence interpretation, and Medtronic employee education.You will provide feedback to product development, internal training and education on content development and the marketing team to improve future offerings.To find all CAS Field Educator roles available, please use #casfe in the key word search at Medtronic Careers.Education and TrainingDrives regional education and training activitiesTrain and educate internal teams and external customers on CAS procedures, therapies/products, processes, and solutionsContinued education and assessment of tenured field teamLeads coordination of new-hire training with accountability to hiring manager (CSM or RM)Responsible for new hire sign-offDelivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers.Execute engaging field sales and clinical specialist field education programs that are targeted, purposeful, and support electrophysiology knowledge and skills in procedures and cardiac ablation therapies based on needs of the US Sales organization objectivesUnderstands competitive technology and therapies and can craft a message as to why Medtronic therapies provide a competitive advantage.Disseminate competitive information to regional teamsDelivers competitive technical and clinical training to sales teams in collaboration with sales leaders/marketingEnhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on clinical valueCollaborates to roll out new product training initiatives; new products' indications, troubleshooting/tips and tricks, safety updates - "Train the Trainer"Technical and Clinical ExpertTranslates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertiseUnderstands, interprets, and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapiesCollaborates with clinical research organization relative to clinical studies and physician researchCommitment to personal continued development in electrophysiology field and adult learning modalitiesStrategic PartnerPartners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goalsLeverages personal region wide relationships and experience to anticipate changes in business conditionsResponds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutionsBuilds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and clinical teamsBuilds AlliancesBuilds and maintains high trust relationships based on technical expertise and clinical evidence with key customers across the regionProvides expert service at key accounts to establish and reinforce the value of Medtronic technical competencyMust Have Minimum RequirementsBachelor's degree PLUS a minimum of 4 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation, Cardiac Rhythm, or Implantable Medical Device Industry OR Advanced Degree in Engineering or Nursing and 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation, Cardiac Rhythm, or Implantable Medical Device IndustryDesired/Preferred Qualifications:The successful candidate will preferably have experience in marketing new technologies and therapiesDegree in biomedical engineering or nursingCath Lab, EP Lab, hospital/clinic, or cardiology experienceExperience teaching and educating medical personnel, peers, and technical support personnelThorough working knowledge of cardiac medical terminology and the medical device industryExcellent customer service skillsProven ability to build/maintain positive relationships with peers and colleagues across organization levelsExcellent interpersonal, written/verbal communication skillsAbility to coordinate/participate in numerous tasks/projects in a fast paced environment in an organized manner while meeting deadlinesStrong work ethic in accomplishing objectives of the positionExpertise with Microsoft tools and other business applications (i.e SalesForce)Ability to meet vendor credentialing requirementsIBHRE /RCES certification (preferred at Sr and Prin levels)Practical and demonstrated knowledge of project/program management practices desired for Senior and Principal Levels with the ability to complete work group objectives with little guidancePhysical Job RequirementsThe physical demands described within the responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with temporary or permanent adaptive needs to perform the essential functions.Frequent required travel to customer sites, hospitals, and offsite meetings. While performing the duties of this job, the employee regularly required to be independently mobileAbility to travel with overnight stay up to 50- 75% of the time (geography variability)Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm work-scheduleMust have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your applicationContinues verbal and written or printed communicationsFrequent handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table heightSitting, standing and/or walking for up to eight hours per dayEnvironmental exposures include infectious disease, radiation, MRI, and blood and bodily fluidsAbility to wear 5-7 lbs lead apron for extended periods of timeFrequently required to manipulate objects, tools, and controlsFrequent bending or stooping or balancing to maintain cables and or manage inventorySpecific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focusBenefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$130,000.00-$140,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off
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