Life Insurance Operations Associate

4 days ago

St Louis, United States First Element Insurance Planners Full time

Company Background

First Element Insurance Planners (FEIP) was created to serve as a strategic partner to fee-only registered investment advisor (RIA) firms to add significant insurance and estate planning expertise into the comprehensive financial planning process. With a specialized focus in insurance planning (life insurance, long-term care insurance, disability income insurance, annuities, etc.) and estate planning (individual transfer tax and business planning) solutions, First Element Insurance Planners serves as an extension of an RIA’s team and makes addressing risk management comfortable and easy.

Our Core Values

It is important that every teammate:

·        Makes recommendations based upon what is believed to be in the best interest of the client. 

·        Sets and exceeds expectations by being highly responsive. 

·        Takes ownership and works autonomously to fulfill our individual and collective responsibilities. 

·        Provides a professional experience. 

·        Achieves success by working as a part of a team. 

·        Works well in a structured environment and is highly organized. 


Operations Associate Job Responsibilities:


·        Provide operational support to the collective team

·        Efficiently manage and prioritize a high volume of life insurance applications

·        Communicate with teammates and clients to gather necessary information to facilitate a seamless insurance process for clients

·        Provide clients with timely updates and responsive communication

·        Lead policy service efforts and communicate effectively with BGA partner

·        Ensure compliance with internal processes and procedures

·        Collaborate with team to resolve inquiries and escalate issues when necessary.

·        Maintain accurate records and documentation of all case activities using CRM


An Ideal Candidate Has the Following Qualities:


·        Positive, friendly attitude and even temperament with a professional image

·        Enthusiastic

·        Team-oriented approach

·        Problem-solving skills

·        Exceptional judgment

·        Highly communicative

·        Highly organized, described by others as “efficient”

·        Ability to independently prioritize tasks

·        Reliable


Education and Experience Requirements:


·        Associate’s degree or higher level of education is desirable

·        Experience managing a high volume of life insurance cases, from the completion of the insurance application through placement of the policy in force

·        Knowledgeable on life insurance application and underwriting processes

·        Customer service and/or administrative experience

·        Knowledge of software and strong computer skills (specifically Microsoft Outlook, Word and PowerPoint)


Compensation Package:


First Element Insurance Planners offers a robust compensation package, which includes a competitive salary, paid time off, employer-paid health insurance for the employee, retirement plan with company match, and voluntary dental and vision benefits.

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