Ladies Spa Consultant

3 weeks ago

Palm Beach, United States The Breakers Full time

Ladies Spa ConsultantJob Summary: We're seeking a friendly, organized, and enthusiastic Ladies Spa Consultant to join our team. As a Ladies Spa Consultant, you will be responsible for proactively selling spa services and amenities using a variety of communication channels such as phone, website, and in person. You will also be responsible for scheduling, changing or canceling spa reservations, processing retail sales, checking in and out spa guests, providing tours, organizing, stocking, and maintaining cleanliness of spa lounges and locker rooms, serving food and beverages, and entering reservation data into department programs. The ideal candidate should have excellent communication skills, computer knowledge, and experience in spa or hotel industries.Responsibilities:Proactively sell Spa services and amenities through the use of the phone, website, and in personBook, change or cancel Spa reservationsProcess Spa retail salesCheck in and out Spa guestsProvide tours of the spa facilityOrganize, stock, and clean Spa lounges and locker roomsServe food and beveragesEnter reservation data into department programsEnsure customer satisfaction at all timesQualifications:High school diploma or equivalent requiredA minimum of 1 year of relevant experience, preferably in a spa or hotel industryExcellent communication and customer service skillsAbility to multitask and prioritize effectivelyComputer skills required

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