Beverage Director Mortar

Beverage DirectorReports To: Corporate OfficeDirect Reports: All Bar/Beverage StaffCompensation PackageAnnual Salary commensurate with experience and aligned with the company compensation metrics established10 days (80 hours) vested Paid Vacation per year, earned by periodSick Leave (earned according to local/state/federal compliance mandates by location)Medical Insurance (Paid 50% by the company after 60-day collaboration period)Maternity/Paternity LeaveCell Phone ReimbursementCommuter BenefitsFree Shift MealsDiscounted Meals at all corporate owned restaurantsKey Areas of PerformanceBar/Beverage/Cocktail OperationsBar/Beverage/Cocktail Menu Development and ExecutionHR & Labor Controls/ProceduresAccounting/Purchasing/Inventory Control for Beverage Programs and Bars in Company RestaurantsIT (minimal operations knowledge), Microsoft Suite, Spreadsheets, Point-of-Sale SystemsPublic RelationsKitchen and Service SupportOffice/Admin/Payroll SupportSpecial EventsMaintenance of Bar Equipment and CleanlinessSupervisory RequirementsSupervises all Bar Staff for restaurant locations as assignedPhysical DemandsPosition may be required to assist in restaurant operations (prolonged periods of standing, walking and/or assist with food production or service) during critical operational demands.Work EnvironmentThe environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area. Care must be exercised to wear appropriate attire such as skid resistant shoes.Position SummaryResponsible for overall performance of Bar Operations in restaurant locations in a defined region. The Beverage Director is responsible for increasing sales and profits through financial management and leadership practice in the company's Bar Program. This high-level Director's role provides leadership, direction, and support to Bar Manager's and Bar Staff with the overall goal of ensuring the effective operation and success of restaurant locations within their region. The Beverage Director consistently demonstrates, as well as enforces, company policies, practices, and procedures.Essential ResponsibilitiesSales and ProfitsDevelops and implements creative and targeted sales-building strategies for assigned company restaurants to ensure optimal sales and earningsAssists in the annual preparation of sales projections, expense budgets, and capital expenditure budgetsMeets or exceeds budgeted sales in the Area.Maximizes profits and Area by controlling expenses within established budget guidelinesIdentifies, evaluates and responds appropriately to labor efficiency problemsMonitors restaurant management and employee schedulesAssists restaurant leaders in identifying sales growth opportunities in restaurant merchandising and local restaurant marketing ideasExecutes and follows up on the financial results on a period basisExecutes and is accountable for all controllable financial results on a period basis according to planOperations and Quality StandardsEnsure all restaurants meet or exceed Operations and Quality StandardsPerforms visitations at each restaurant on a frequent basis to ensure bar staff understands strengths and developmental opportunities as they relate to quality standards. Provides a summary of visitations to company leaders.Completes and maintains an accurate assessment report for each restaurant in the assigned area on an ongoing basisDevelops and implements action plans to rectify negative assessmentsEnsures professional restaurant and consistent team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standardsFollows and enforces compliance with all brand standards, company policies and proceduresHospitality, Culture, and Community InvolvementResponds immediately to all customer issues to ensure guest satisfaction has been achievedChecks with bar staff daily to monitor employee and guest satisfaction, interaction, and engagement for their areaMonitors progress of the Bar Manager's/Team Leaders ability to invoke positive change among their teamResponsible for providing direction to the Bar Manager with regards to achieving the standard that is established in our valuesUnderstands and is capable of telling the "story" of the restaurant(s) how it was started, what it means and how it relates to communities in which our restaurants are locatedIdentifies opportunities for partnerships with local organizationsPromotes corporate citizenship and social responsibilityRecruiting and RetentionResponsible for management staffing, training, retention and turnoverMaintains management staffing in each Area according to budgeted levelsForecasts management staffing needs with HRWorks collaboratively with HR to create and maintain plans for developing internal candidates for promotionConducts interviews to assist Bar Manager with store level staffingCollaborates with HR to conduct exit interview process with all management that leave the companyTrainingConducts training for managers and bar staff on new products and refresher training as necessaryTrains Manager in changes in company policy, menus, recipes, or proceduresHelps Managers in identifying potential problems and develops solutionsWorks with Corporate Team to train Managers in use of performance development toolsEnsures proper training of Manager Trainees and monitors effectiveness of designated training stores within the regionPeople DevelopmentDevelops managerial and leadership abilities of restaurant management staffReinforces our Company's Core Values consistentlyConducts meetings with restaurant management team on a regular basisEnsures Bar Managers have meetings with bar staff on a regular basisConducts performance development reviews on bar staff and collaborates with HR on the staff members individual development plans (IDP).Provides coaching and feedback on an on-going basisDemonstrates positive workplace practices according to our company valuesEmployee RelationsAccurately and consistently documents (and requires Bar Manager to document) performance appropriatelyResponsible for following the approved termination process as outlined in the Employee HandbookUses consistent practices in managing performance problemsConducts investigations as required for cash, harassment or any unfair employment practices. Requests assistance from HR as needed for adviceCoaches bar staff for improved performanceIdentifies, evaluates and responds appropriately to labor efficiency problemsWorks with service and culinary management team to define potential issues/problems and assist the restaurant management team in building solutionsPolicies and ProceduresEnsures compliance on procedure outlined in all restaurant reference manualsEnsures compliance on company cash control, and safety and security policyMonitors Internal Audit Controls within each restaurant on a frequent basisEnsures accidents and incidents are reported to HR in a timely mannerMonitors procedures for resolving Health Department violations promptlyHelps to monitor employee files and payroll records in accordance with company guidelinesMonitors compliance with all Equal Employment Opportunity and labor laws (state/federal)Ensures compliance with HR/Financial AuditsEnsures that proper I-9 identification and required information