HR & Operations Coordinator

3 weeks ago

Hackensack, United States Juarbe Insurance and Financial Services, Inc. Full time

Company Overview:

Our State Farm Agency (Juarbe Insurance Agency) is a dynamic and rapidly growing insurance agency, with local offices located in Stratford, CT and Hackensack, NJ. We pride ourselves on our commitment to innovation, excellence, and providing outstanding customer service to our clients. We are seeking a highly motivated and detail-oriented HR & Operations Coordinator to join our incredible team of professionals in our high-energy environment where you will be a key player in promoting our success. 


Position Overview:

The HR & Operations Coordinator Agent Team Member will play a critical role in ensuring the smooth and efficient functioning of our operations and HR functions. This person will be responsible for supporting various areas of the business including coordinating HR functions activities, supporting process improvements, and collaborating with different departments to achieve organizational goals. The ideal candidate will have strong analytical skills, excellent attention to detail, high level of integrity, flexibility and interest in learning various areas, and the ability to thrive in a fast-paced environment. This position will be based in Hackensack, NJ but will be required to travel to offices in Stratford, CT 2-3x per month, as needed.


Key Responsibilities:

  • Coordinate and implement daily and overarching HR and operational strategies to support the business and ensure efficiency and effectiveness.
  • Monitor, analyze, and report on key performance indicators (KPIs) to identify areas for improvement.
  • Ensure offices remain fully supplied and operational.
  • Manage vendor relationships and ensure timely delivery of goods and services.
  • Assist in the development and maintenance of operational/HR documentation and standard operating procedures (SOPs).
  • Collaborate with sales and service teams to streamline processes and improve productivity.
  • Assist with recruitment processes, including posting job openings, screening resumes, and scheduling interviews.
  • Support the onboarding process for new hires, including preparing new employee files, coordinating orientation sessions, and ensuring all necessary paperwork is completed.
  • Assist in the preparation and distribution of HR documents, such as offer letters, employee handbooks, and policy manuals, in accordance with federal and state regulations.
  • Serve as a point of contact for employee inquiries, providing guidance on HR policies, procedures, and recognition initiatives.
  • Travel between offices in New Jersey and Connecticut 2-3 times per month to meet with employees in-person, as needed.
  • Participate in special projects and perform other duties as assigned.


Qualifications:

  • Bachelor’s degree in Business Administration, Operations Management, Human Resources or a related field
  • Knowledge of HR principles and practices
  • 1-3 years of experience in an operations and/or HR support role or similar position.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management abilities.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with various operational and HRIS systems.
  • Strong analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and a commitment to accuracy.
  • High level of confidentiality and integrity.
  • Ability to handle confidential information with discretion
  • Experience with process improvement methodologies is a plus.


Additional Requirements: 

  • Valid driver’s license required
  • Ability to lift and carry up to 10 pounds.


Benefits:

  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company match.
  • Paid vacations and paid sick time.
  • Professional development opportunities along with growth potential/opportunity for advancement within the agency.
  • Collaborative and inclusive work environment.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. State Farm Agents market only State Farm Insurance and Financial Service products. Juarbe Insurance and Financial services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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