Virtual Assistant

1 month ago


Bethel, United States Grant Career Center Full time

This is a remote position.

We are seeking a Virtual Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services



Requirements


  • Previous experience in customer service sales or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Benefits


  • Vision Insurance
  • Medical Insurance
  • Retirement
  • Life Insurance
  • Paid Time Off


Proven work experience in as a computer software engineer or software developer Hands on experience in designing interactive applications Ability to develop software in C, C++, C#, Java or other selected languages Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC) Experience with test-driven development Mastery in software engineering tools Ability to document requirements and specifications Familiarity with software development methodology and release processes A degree in Computer Science or Engineering

Education

High School or Equivalent


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