Administrative/ Inside Sales Representative

4 weeks ago

Tomball, United States Flow Control Group Full time
Company Advanced Compressed Air Solution

About Us

We distribute and support only the highest quality products. With this and customer service being our primary mission, we work closely with our valued customers to establish solid business relationships within the surrounding Houston metro and surrounding area markets, as well as other markets throughout the state of Texas and even beyond.

Today's markets require new approaches to marketing and customer satisfaction. Today's customers are seeking the most cost-effective alternatives while expecting the best possible products and services from its suppliers. Our mission... is to provide reliable compressed air systems and to support people who are not compressed air specialists seek to find quality suppliers of reliable products, services and support. We seek to fulfill these needs and ACAS is the leader in the compressed air industry.

Job Summary:
The Administrative/ Inside Sales Representative will provide vital support to the operations of Advanced Compressed Air Solutions by managing office tasks, coordinating schedules, managing customer inquiries, and assisting with various administrative functions to ensure smooth business operations. The ideal candidate will have excellent organizational skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Customer Support:
  • Answer phone calls and respond to emails from clients regarding service inquiries, maintenance requests, and general information.
  • Provide excellent customer service by scheduling and coordinating appointments for compressor services, including repairs, installations, and maintenance.
  • Experience with data entry in a service or customer-focused environment.
  • Familiarity with database management and data analysis tools.
  • Experience with billing or invoicing systems.

Documentation & Reporting:
  • Maintain organized records of service requests, work orders, and invoices.
  • Prepare and process service documentation, including quotes, contracts, and reports.
  • Manage billing and invoicing tasks, ensuring timely follow-up on outstanding payments.

Office Administration:
  • Perform general office duties such as filing, photocopying, and organizing company documents.
  • Assist with maintaining the company database and data entry tasks.
  • Assist with the preparation of quotes, invoices, and purchase orders for parts and services.
  • Assist with preparing communication materials such as customer newsletters, service reminders, and marketing materials.

Billing and Payments:
  • Assist the finance department with the billing processes, ensuring accurate and timely invoices for completed services.
  • Follow up with customers regarding outstanding invoices or payments.

Required Qualifications:
  • High school diploma or equivalent; additional education or certifications in business administration or related fields preferred.
  • Previous administrative experience, ideally in a service-based industry (experience in compressor services is a plus).
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using service management software.
  • SAP and Sales Force experience is a plus.
  • Strong communication skills, both written and verbal.
  • Excellent organizational skills and the ability to manage multiple tasks simultaneously.
  • Detail-oriented with the ability to maintain accuracy in record-keeping and scheduling.
  • Customer-focused with a professional and friendly attitude.
  • Ability to work independently and as part of a team.

Working Conditions:
  • Office-based position with regular business hours (typically 8:00 AM - 5:00 PM, Monday to Friday).
  • Ability to sit and work at a computer for extended periods.
  • Occasional overtime may be required based on business needs.

Additional Duties:
  • Perform other related duties as assigned by the supervisor or management.
  • Support departmental initiatives and special projects, as necessary.
  • Provide assistance in areas outside the primary job scope during peak times or staff shortages.
  • Adapt to evolving organizational needs and contribute to continuous improvement efforts.

Benefits:
  • Competitive salary
  • Comprehensive health and wellness benefits package
  • Retirement savings plan with employer matching
  • Opportunities for professional development and career advancement
  • Positive and collaborative work environment

Advanced Compressed Air Solutions is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

#advancedcompressedairsolutions

#FCG-L

#LI-NP1

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Service Technician Career Growth: Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations. We offer custom training with our FCG Service Technician Academy to support your career pathing.

Advanced Compressed Air Solutions operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Flow Control Group is an equal opportunity employer. We celebrate diversity and encourage all to apply.

No agencies, please

#LI-JS

#FCG-H

Other details
  • Pay Type Hourly

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