Patient Services Rep
3 days ago
Job TitleGreets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume.Other duties as assigned by the manager.Experience RequiredMinimum one year of recent registration or billing experience working in a medical facility preferred.Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.Epic experience preferred.Excellent organizational, written/verbal communication and teamwork skills.Demonstrated performance of excellent customer service skills.Education RequirementsHigh School Diploma or equivalent required.License/Certification RequirementsNAHAM Certified Healthcare Access Associate (CHAA) certification preferred.Special RequirementsCustomer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.Salary Min ($)USD $17.50Salary Max ($)USD $27.00
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Patient Services Rep
2 weeks ago
Voorhees Township, United States Cooper University Health Care Full timeJob TitlePatient Registration SpecialistJob DescriptionThis position has a strong emphasis on customer service to our patients:Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.Serve as the front-line contact person for all incoming patients.Greet, register,...
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PATIENT SERVICES REP
19 hours ago
Voorhees Twp, NJ, United States Cooper University Health Care Full timePATIENT SERVICES REP Voorhees Township, NJ Job ID 55828 Job Type Full Time Shift Day Specialty Clerical/Administrative Apply About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most...
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Lead Patient Services Rep
1 week ago
Voorhees Township, United States Cooper University Health Care Full timeLead Patient RegistrationLead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multi task and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general...
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Patient Services Rep
2 weeks ago
Franklin Township, United States Barnabas Health Medical Group Full timeJob Title: Patient Services Rep Location: Barnabas Health Medical Group Department Name: Nursing Float Pool Req #: 0000219929 Status: Hourly Shift: Day Pay Range: $25.50 - $25.50 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected...
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PATIENT SERVICES REP PRN
6 days ago
Voorhees Twp, NJ, United States Cooper University Health Care Full timePATIENT SERVICES REP PRN Voorhees Township, NJ Job ID 42030 Job Type Per Diem Shift Day Specialty Clerical/Administrative Apply About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the...
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PATIENT SERVICES REP PRN
17 hours ago
Voorhees Twp, NJ, United States Cooper University Health Care Full timePATIENT SERVICES REP PRN Voorhees Township, NJ Job ID 42030 Job Type Per Diem Shift Day Specialty Clerical/Administrative Apply About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the...
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Patient Services Rep
1 week ago
Hillsborough Township, United States Barnabas Health Medical Group Full timeJob Title: Patient Services Rep Location: Barnabas Health Medical Group Department Name: Sleep Medicine Req #: 0000223014 Status: Hourly Shift: Day Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected...
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PATIENT SERVICES REP
1 week ago
Voorhees, NJ, United States Cooper University Health Care Full timeAbout us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide...
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Patient Services Rep
1 week ago
Voorhees, NJ, United States Cooper University Health Care Full timeAbout Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide...
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Patient Services Rep
2 weeks ago
Voorhees, NJ, United States Cooper University Health Care Full timeAbout Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide...
