Production Manager

4 days ago

Dearborn, United States Shatila Food Products Full time

JOB TITLE:Production Manager

EMPLOYER:  Shatila Food Products and Manufacturing LLC    


DEPARTMENT:  Production Floor    


REPORTS TO:  Nada Shatila, Vice President    


EFFECTIVE DATE: 3/27/2024


SUMMARY: Manages and oversees all production activities; ensures that production of all pastry items are performed in a timely, cost-effective manner consistent with customer and wholesaler orders, while upholding quality conditions.

 

DUTIES AND RESPONSIBILITIES:

  • Plans, organizes, and directs production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective manner.
  • Designs, develops, and implements processes that increase yield and/or improve quality for all manufacturing of pastry items.
  • Performs workflow analysis and develops methods for the production team.
  • Coordinates with the shipping and operations manager, supervisors, and food safety team to establish production and quality control standards.
  • Coordinates with the customer service manager to resolve all operational and quality customer complaints.
  • Develops, implements, and maintains processes, procedures, and programs to improve the safety, productivity, and profitability of the operation.
  • Implements and maintains DOT/OSHA and company programs and standards.
  • Ensures that employees have the required safety training and are consistently working in a safe manner to reduce accidents and injuries.
  • Coordinates with managers to address organizational needs, equipment utilization and maintenance.  
  • Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, and self-confidence.
  • Ensures that operational supplies are on hand and available at all times.
  • Ensures that warehouse operations comply with federal, state, local, and/or company policies and regulations.
  • Prepares all required production reports and correspondence.


  • Identifies, documents, and implements opportunities for continuous improvement.
  • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
  • Performs other related duties as assigned by management. 


SUPERVISORY RESPONSIBILITIES:

  • Directly supervises employees within the baklava and cookie production department.
  • Responsibilities include training employees; planning, assigning, and directing production work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 


QUALIFICATIONS: 

  • Bachelor’s degree (B.A./B.S.) in a related field or equivalent preferred          (but not required).
  • Two to four years related experience or equivalent.
  • Demonstrated proficiency in supervising and motivating subordinates
  • Commitment to excellence and high standards
  • Excellent written and oral communication skills
  • Basic competence in subordinates’ duties and tasks
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing

     priorities with enthusiasm

  • Ability to work independently and as a member of various teams and committees
  • Proven leadership and business acumen skills
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal skills.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgment with the ability to make timely and sound decisions
  • Bilingual skills in both Arabic and English are preferred (but not required).
  • Ability to understand any and all safety requirements and cautions
  • Ability to perform the physical labor necessary
  • Ability to effectively communicate with people at all levels and from various

     backgrounds.


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