Business Analyst II-Guidewire Policy Center

1 month ago

Lake Mary, United States LHH Full time

Business Analyst II - Guidewire Policy Center

Lake Mary, Florida

***This role is HYBRID, candidate must live within commutable distance to Lake Mary, Florida office***

***US Citizens or Current Green Card Holders Only***

SUMMARY

The Business Analyst is responsible for working with functional areas of the business to understand system change requests and then prepare design documents for the IT organization to develop from.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Work with major functional areas of the business to understand and document change requests submitted to the IT organization.
  • Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers.
  • Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization.
  • Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully
  • Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.
  • Clarify requirements prior to delivery of documentation to the Application Delivery team.
  • Become an expert on Guidewire systems and our system implementations.
  • Work with Operations team to triage production issues prior to development involvement.
  • Be the liaison between functional leads, development teams and support teams.
  • Support UAT (User Acceptance Testing) sessions as needed.
  • Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.


REQUIRED SKILLS

  • 4+ years of hands-on experience as an IT Business analyst in Guidewire PolicyCenter projects: Product navigation, Product model, Policy Transactions, Integrations, OOTB functionality and integrations, Business rules, Forms, Rating, Administration, troubleshooting incidents/issues, Policy lifecycle etc.
  • Thorough knowledge and experience of agile methodologies.
  • Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.
  • Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software requirements, user stories, defects for development teams.
  • Experience working daily in cross-functional teams.
  • Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
  • Proficient using browser web development tools.

QUALIFICATIONS


  • Bachelor’s degree from an accredited college or university.
  • Excellent written and verbal communication skills.
  • Ability to manage time effectively and work on tasks with competing priority.
  • Attention to detail and ability to multi-task.
  • Strong analytical skills and a self-starter attitude required.
  • Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
  • Familiarity with HTML, XML, SOAP APIs, UX Design
  • P&C Insurance industry experience is must.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE

College Degree and 4 - 6 years related experience.

4+ years of Guidewire Policy Center implementations, upgrade, or conversion experience as an IT Business Analyst

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