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IT Project Tech

3 months ago

Kill Devil Hills, United States SHOSHIN TECHNOLOGIES, INC. Full time

IT Project Tech – Hybrid (Elizabeth City, Dare County, or Currituck County)

Shoshin Technologies is a fast-growing MSP providing cutting-edge IT services for small businesses on the Outer Banks and northeastern North Carolina. We’re a friendly, tight-knit team that provides extensive opportunities for touching new and diverse technologies and career growth. We’re looking for a driven project tech to join our friendly, professional team.


We’ll set you up with:

  • Guaranteed salary 45-60K with opportunities for bonuses
  • Hybrid (in office, on-site, and remote) work and all the equipment you’ll need to be effective
  • A friendly, open-minded team where you can ask questions and bring your ideas to the table
  • Continued IT training opportunities and support for career development
  • Comprehensive benefits including health insurance, retirement, PTO, and your birthday off from work


Here’s what you’ll do:

  • Provide support and training for client systems, including monitoring, diagnostics, troubleshooting, and repair.
  • Assist in defining system hardware and software specifications and configurations.
  • Design, implement, upgrade, test, and troubleshoot networking, IT systems, and applications at customer locations.
  • Propose and implement system and application enhancements.
  • Collaborate with customers, vendors, and other support technicians on our team.
  • Document, report, track problems, and follow up to ensure quick resolution.
  • Communicate effectively with team members and clients through tickets, emails, and face-to-face while onsite


Requirements:

  • 2-3 years IT experience
  • Local to Elizabeth City, Dare County, or Currituck County NC
  • Valid driver’s license, reliable transportation, and willingness to visit client sites
  • Microsoft stack (O365, Exchange Online, SharePoint Online, Intune, Azure AD, Teams, as well as Windows Server)
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
  • Familiarity with Citrix XenApp and ConnectWise preferred
  • Strong positive mentality, problem-solving, communication, and teamwork skills, passion for helping non-technical end users
  • MSP experience and/or IT/Networking certifications (CompTIA, Microsoft, etc.) a big plus


Ready to Apply?

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