Window & Door Service Technician
1 month ago
Company Description
VistaView of Southwest Florida is Southwest Florida's preferred distributor of VistaView by Aldora; Hurricane Impact Windows, Sliders, & Doors. Vistaview/Aldora products are manufactured here in Florida, ensuring a high-quality product line. With that, we are focused on providing long-lasting product quality, competitive pricing, shorter lead times, and local service with quick parts availability.
We are actively searching for dedicated team members to join our family. With significant growth opportunities, there is ample room for career progression within VistaView of Southwest Florida.
Role Description
This is a full-time on-site role for a Window & Door Service Technician, to be based out of the Naples & Ft. Myers area. Primary service locations will vary from Marco Island up to Cape Coral, with occasional visits as far as Tampa; accessible via company-provided vehicle. The Window & Door Service Technician will be responsible for maintenance and repairs, troubleshooting, field service, and customer service related to VistaView by Aldora products.
Responsibilities
- Accept manufacturer deliveries to job sites and/or company-owned warehouse
- Assess and track service requests using company software (BuilderTrend)
- Repair and troubleshoot various product lines, including but not limited to residential windows, sliders, and swing doors
- Assist installers and customers with technical product questions and/or installation questions
- Continuously self-educate on product changes and industry trends
Qualifications
- Proven experience in service and/or installation of windows and doors in the residential and/or commercial window application
- Proficiency with hand and power tools
- Physical ability to lift heavy materials (as needed)
- Understanding of carpentry techniques and construction principles
- Ability to work both independently and as part of a team
- Strong interpersonal, communication, and problem-solving skills
- Knowledge of other major product brands such as PGT, ES, CGI, Andersen, etc.
- Minimum of 5 years of window service and/or installation experience
- Valid Driver's License and clean driving record
Benefits
- Various opportunities for career progression within a growing company
- Benefits package, including dental, health, and vision insurance options
- Paid time off
- Company-provided vehicle
- Salary and bonuses are to be determined by the candidate's level of experience
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