Desktop Technician

3 weeks ago

Delaware County, United States Veterans Sourcing Group LLC Full time

Field Support Technician Radnor, PA - 100% On Site Duration: Ends 6 months • Does this position have the potential to convert to direct? Yes • Hours: Mon - Fri 8am - 5pm Prescreening Questions: o Describe your experience supporting users (looking for people who are comfortable troubleshooting vs. escalating every ticket)? o How many years of Field/Desktop/Onsite Support experience? o Briefly explain why you believe you are the best candidate for this position? Role Overview: Day to Day desktop support anything from troubleshooting hardware to setting up a new user to reimaging desktops. Day to Day Responsibilities: o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. o Provides level I & II end-user support for software and hardware issues. o Oversees the daily operations of the local area network. o Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. o Troubleshoots Desktop Virus and malware issues. o Maintains a daily backup of all network files. o Performs service administration tasks for software and hardware products to ensure manufacturer warranty. o Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. o Performs software and hardware inventory. • Years' Experience Required: 2+ preferred • Education Requirements: HSD • Systems/Software Proficiencies: ServiceNow or any comparable ticketing system, • Certifications: A+ PC Technician; Both Network + and Dell Hardware certification is a plus • Top 5 Must have Skills: o Troubleshooting PC Hardware, Windows, Outlook/365, Web browsers. o Strong focus on customer service and communication skills (exceptional) - someone who will proactively engage a user and can communicate with a broad audience o Ability to triage incoming ticket requests and prioritize. o Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. o Routine reporting and data integrity. Interview Process: Zoom Interviews • Covid Protocol: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols including COVID-19 proof of vaccination when required. • Work Equipment: Laptop Top 5 Must have Skills: o Troubleshooting PC Hardware, Windows, Outlook/365, Web browsers. o Strong focus on customer service and communication skills (exceptional) - someone who will proactively engage a user and can communicate with a broad audience o Ability to triage incoming ticket requests and prioritize. o Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. o Routine reporting and data integrity.

  • Desktop Technician

    1 week ago

    Park County, MT, United States Vaco by Highspring Full time

    Job Summary Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available....

  • Desktop Support Technician

    1 week ago

    Orange County, United States Stability Technology Full time

    This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA.Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to...

  • IT Desktop Support Technician

    1 week ago

    Cameron County, United States Signature Consultants Full time

    Locals Only!IT Desktop Support TechnicianAustin, TX (5 days/week, 8a-5p CST).12 + Months$24-25/HR100% Onsite!Locals Only!Overview:Provide end-user technology support for a highly interactive Austin office, handling tickets submitted via phone, walk-ups, and the ticketing system.Support includes laptops/desktops, mobile devices, printers, O365 tools,...

  • Desktop Support Technician

    1 week ago

    Orange County, CA, United States Stability Technology Full time

    This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA. Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to...

  • Information Technology

    3 weeks ago

    Delaware County, United States Veterans Sourcing Group LLC Full time

    Job Description: Job Title: Field Support Technician • Bill Rate to ***: *** • Duration: Ends 6 months • Does this position have the potential to convert to direct? Yes • Location: Radnor, PA - 100% On Site o Travel Requirements: N/A • Hours: Mon - Fri 8am - 5pm • Role Overview: Day to Day desktop support anything from troubleshooting hardware to...

  • Desktop Support Technician

    2 weeks ago

    Butler County, United States CompuCom Full time

    At CompucomStaffing () , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in West Chester, OH and provide end-user support. Duties and...

  • Desktop Support Technician

    3 weeks ago

    Schenectady County, United States AA2IT Full time

    CMPCJP00060401 Deskside Support Role Location: 1 Research Cir.| Niskayuna, NY 12309 Pay Rate: $23/HR on W2 Deskside Support Tech II Role • Support location: 1 Research Circle, Bldg, #K1, Niskayuna, NY 12309. • Hybrid role: M-F 8AM-5PM (work from home Mondays and Fridays; onsite Tuesdays, Wednesdays, and Thursdays). No on-call. • Top 3 required skills:...

  • IT Support Technician

    2 weeks ago

    Butler County, United States Crane 1 Services, Inc. Full time

    We are seeking a detail-oriented and tech-savvy individual to join our IT team as an IT Support Technician. This role is responsible for the setup, configuration, and deployment of laptops, desktops, and mobile devices (iOS/Android) for new and existing employees. The ideal candidate will ensure all devices are properly configured according to company...

  • IT Support Technician

    3 weeks ago

    Butler County, United States Crane 1 Services, Inc. Full time

    We are seeking a detail-oriented and tech-savvy individual to join our IT team as an IT Support Technician. This role is responsible for the setup, configuration, and deployment of laptops, desktops, and mobile devices (iOS/Android) for new and existing employees. The ideal candidate will ensure all devices are properly configured according to company...

  • Helpdesk Technician

    3 weeks ago

    Franklin County, United States Mohawk Casino Full time

    Job Title: IT Helpdesk Technician Department: Information Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests....