Retail Experience Associate

3 weeks ago

Kansas City, United States Sporting Kansas City Full time

Retail Experience SpecialistThe Retail Experience Specialist is responsible for processing and selling merchandise during Sporting Kansas City matches and other special events deemed necessary. Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. All talented individuals looking for a challenge are encouraged to apply.Associate PerksPay starting at $16.00 per hour.50% retail discount on merchandise.Free meal provided on matchdays.Essential FunctionsWelcome guests by greeting them and offering them assistance.Assist season ticket clients.Direct guests by escorting them to racks and counters, as well as suggesting items.Advise guests by providing information on products and prices.Help guests make selections by building customer confidence.Process payments by totaling purchases, processing checks, cash and credit cards.Keep guests informed of sales and trending merchandise.Assist with inventory counts and stocking merchandise items.Represent Blue Roof Entertainment and its related affiliates in a professional manner at all times.Perform other related tasks as assigned.Personal AttributesStrong organizational, communications and interpersonal skills.Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.Friendly, welcoming and professional appearance and demeanor.Excellent customer service skills and public speaking ability.Passion to ensure positive experiences and ability to turn tragic moments into magic moments.Strong attention to detail and precision.Reliable and dependable.Practice a high level of confidentiality.Passionate about sports, particularly the game of soccer.Skills and ExperienceMust be a minimum of 16 years old.Basic technology skills.Reliable transportation.High School Diploma or G.E.D. Certificate preferred.Previous experience working in a public event venue or in a customer service role preferred.Physical AbilitiesRequired to stand and walk for long periods of time.Frequent stooping, bending, pulling and pushing.Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

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