Guest Safety Ambassador

4 weeks ago

Hilton Head Island, United States Marriott Vacations Worldwide Full time

Safety & Security Officer at Marriott's MonarchAre you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Safety & Security Officer at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Where great benefits lead to a life fulfilled.Competitive PayMedical/Dental/Vision/401K opportunitiesTravel discountsCredit Union MembershipTuition ReimbursementProfessional Counseling & Family SupportGrowth and Development OpportunitiesBenefit Eligibility will vary by positionOn-site free parking or gate passComplimentary uniforms including safety shoesComplimentary bus tickets for Palmetto BreezeDiscounted golf (Heritage Collection at Port Royal and Shipyard)Cell phone discountsFitness center discountsAs a Safety & Security Officer, a typical day will include:Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket).Administers first aid/CPR to Owner/guests or associates as required.Ensures Owner/guest and meeting rooms are secure and assist Owner/guests with room access.Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.Defuses Owner/guest or associate disturbances/altercations following company policies and procedures.Handles lost and found, logging and returning items.Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.Oversee OSHA & FLS violations to mitigate risks throughout the property.Guest Experience and Company StandardsWelcome and greet guests and anticipate and address their needs.Interact with colleagues and guests professionally and promptly.Contribute to team goals.Always follow company policies and safety procedures.To become a Safety & Security Officer at MVW:Available to work various shifts, holidays, and both weekend days.Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.Lift/Carry/Push/Pull items that weigh up to 50 lbs without assistance.Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.Specific job duties may differ by property, size of team, or facility.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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