Credit & Collection Analyst - Bilingue

5 days ago


Miami, United States Daikin Applied Latin America Full time

Who We Are

Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share.


Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals.


You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges.


Do you see yourself as part of this team? Read on.


Overview

This role is mainly responsible for safeguarding the company’s assets,(Accounts Receivables), ensuring all invoices outstanding are collected within established parameters to maintain on going cash flow, and the prevention of incrementing credit exposures, bad debt expenses and any sales flow interruptions.


What the Role Is

The Credit & Collection Analyst will be responsible for

  • Analyze all A/R accounts, credit history and see if account is reliable for new orders
  • Daily customer collection efforts performance or any vital information is updated to company’s smart sheet attaching e-mails, proof of payment or any updates on customers past due balances and/or important account data.
  • Perform customer A/R reconciliations for identifying balance discrepancies including prior payments posted to oldest invoices to ensure customers records balance with Daikin, Miami receivable balances.
  • Provide customers with all pertaining information, as for example; customer invoices to ensure payments are received as early as possible and not impact to maintain on going cash flow.
  • Maintains over 90 days aging % less than 15%.
  • Perform at least ten collection calls daily and develop direct customer business relationships.
  • Informs periodically when exhausted all collections efforts pertaining to any customer to determine with direct Manager to submit to Euler, escalate to Sales Managers and/or request customer visits.
  • Cover Billing Specialist position during vacation or when out of office absence which includes the processing/issuing of Daikin, SAEG US & Puerto Rico billing invoices and credit/debit or any request/approved adjustments.
  • Ensure the shared Accounts Receivable in box is reviewed daily various times to ensure customer inquires are responded within 24 hours working day.
  • Assist with any audit compliance requirements.
  • Performs all processes within internal control procedures.
  • Assist with department retention of customer files by uploading customer documents to SAP master data profiles.
  • Ensure all customers credit applications have been updated and those whom are required to include sales tax exempt certificates have been received and are taxed accurately.
  • Ensure any information sent to internal & external customers meets establish department standards.
  • Work closely with cash applicator at Costa Rica Shared service department to ensure all payments are applied as per customers details.
  • Maintain DSO within established parameters.
  • Prepare and meet collection forecast monthly & quarterly targets
  • Perform on going one to ones with sales representatives.
  • Perform any other assignment requested by direct Supervisor, Manager, Controller and/or Senior Finance Director.


Education/Experience:

  • BBA, degree preferred in Accounting/Finance.
  • Five years related accounting experience within credit, collections, billing & accounts receivable departments.
  • Be bilingual (English and Spanish), which is required for this role.


Supervisory Responsibilities:

This job currently has no supervisory responsibilities but for career path will need and is preferred if has some experience.



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