QA Supervisor

3 weeks ago

Norfolk, United States Milk Specialties Global Full time

At Milk Specialties Global, our focus is to create high-quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.


The QA Supervisor is responsible for GMP compliance, plant quality audits and promoting a positive quality culture within the facility.


QA Supervisor Essential Functions:

  • Assist, recruit, direct, coach, lead and supervise all QA personnel constantly raising the standard of performance. Establish education and development programs for employees including SOP’s, quality specifications, safety and job expectations.
  • Complete daily GMP audits and inspections. Summarize and log findings monthly.
  • Create and maintain SOPs to ensure laboratory compliance.
  • Manage analytical testing on raw materials, packaging, in process samples and finished products ensuring compliance with all quality specifications.
  • Assist with establishing quality assurance specifications for raw materials and finished products and ensuring that these specifications are met. Coordinate in a timely manner the COA, analytical testing of ingredients and finished products.
  • Record all testing results in a timely manner. Conduct and document all calibrations.
  • Drive improvements by implementing efficient test methods, integrate lab functions with production schedules and understand the business to help identify Best Practices to fulfill business needs.
  • Notify QA Manager when physical or chemical analysis defines products/ingredients that do not meet specifications.
  • Assist with finished product problems, investigations and customer complaint reviews. Assist as needed with technical service inquires.
  • Work with QA to release product according to specifications.
  • Assist with GMP and HACCP education of the employees.
  • Perform internal quality control audits and assist with customer audit inspections.
  • Assist in bringing the Plant into SQF compliance. Monitor and communicate trends and issues on all finished products.
  • Assist Quality Assurance Manager in building and improving quality systems.
  • Oversee all environmental sampling.


QA Supervisor Position Requirements:

  • 3 years previous laboratory experience
  • Strong knowledge of laboratory testing procedures and computer software applications.
  • Exceptional analytical and organizational skills, strong interpersonal and communication skills.
  • Previous supervisory experience.
  • HACCP Certification, LECO Training, SQF Practitioner, Calibration Technician

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