COBRA Analyst

The COBRA Analyst's role is to process COBRA matters following current laws and regulations. This includes processing COBRA election notices, completing COBRA election forms, and making COBRA payments.

The Ideal Candidate

• An excellent problem solver, you thrive on making customers happy and creating great solutions.
• You have a strong sense of teamwork, and you are highly dependable
• You are communicative and able to be effective via written and oral communication

If this interests you, we invite you to keep reading and apply

What You'll Do:

• Generate all required COBRA Election Notices to plan participants in accordance with COBRA laws and regulations.
• Review the Plan Documents for each group to create COBRA rate sheets and ensure only COBRA-qualifying products are being billed and paid for by the member.
• Coordinate communication between internal departments regarding COBRA customer service matters, including COBRA qualifying events.
• Communicate with the COBRA software vendor about any system issues
• Communicate with members by email or by phone when needed to resolve any COBRA questions or concerns
• Update the Billing system and COBRA system to ensure everything is processed correctly for COBRA and Termed Groups
• Complete various audit reporting
• Assist with the Termed Group process as needed
• Other duties as assigned

What You'll Need:

• Ability to multi-task and adapt to change
• Ability to be detail-oriented
• Ability to work under pressure and meet department deadlines.
• Ability to be self-sufficient with minimum oversight.
• Excellent customer service skills
• Excellent interpersonal and communication skills, both verbal and written
• Working knowledge of Microsoft Office (Word, Excel, and Outlook) and the Internet.
• Knowledge of employee benefits and insurance products (Preferred)
• Knowledge of COBRA laws and regulations (Preferred)
• Knowledge of Billing and Implementation to process COBRA payments. (Preferred)

What's In It For You:

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary.
• Generous 30+ Days Comprehensive Paid Time Off Package includes paid time off, 10 company holidays, 2 floating holidays, 5 sick days, and 2 volunteer days.
• Health benefit options with you in mind: 5 affordable medical plan options with rates based on your salary, company-paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.
• Company match 401(k) plan – 50% up to 6%
• Support your fitness wellness goals We offer up to 75% off at over 11,000 gyms and fitness centers.
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.
• Pet benefits & discounts.
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the various demographics represented throughout our company.