Head of U.S. Operations

1 week ago

Charlotte, United States Dev.Pro Full time

Head Of U.S. OperationsTravelConfirm, Inc. dba Dev-Pro.net seeks Head of U.S. Operations for Charlotte, North Carolina, telecommuting from anywhere in the U.S. is permissible 100% of the time. Domestic travel up to 15% of worktime required. Background check and drug screen required.Responsibilities:Review market trends to drive market expansion initiatives, identifying and pursuing opportunities for growth within the U.S. market, including potential partnerships, acquisitions, or new business ventures.Assure liaison between marketing, sales, HR, recruitment, training and career development, and projects and program management departments to accomplish cohesive business operations and planning.Plan and monitor the day-to-day business operations including strategic guidance to the Delivery and Sales teams, offering insights and expertise on market specifics to optimize business operations and enhance client satisfaction.Collaborate with cross-functional teams to develop and execute strategic plans for U.S. operations, ensuring alignment with overall corporate goals and objectives.Foster brand awareness and establishing Dev.Pro as a reputable presence in the community. Oversee strategic planning for corporate operations, team leadership, market opportunities expansion and location growth and development.Conduct thorough evaluations of operational areas, identifying opportunities for improvement and recommend changes to enhance efficiency and team effectiveness.Develop and manage client relationships by engaging with key customers, understanding their needs, and ensuring high levels of satisfaction with the company's products and services.Contribute to the overall corporate strategy by providing insights and recommendations based on a deep understanding of the U.S. market and industry landscape.Education Requirements: Bachelor's degree in Business Administration, Management, or a closely related field.Work Experience Requirements:7 years of progressive professional work experience in information technology project management and service delivery;5 years of experience with client implementation technology products and services environments including SaaS and BPO and SDLC methodologies including Agile or Waterfall;2 years of experience in sales and proficiency in sales methodologies and techniques to drive revenue and achieve sales targets;experience with Microsoft Office, Jira, and Azure DevOpsSpecial Requirements: Domestic travel up to 15% of worktime required; Background check and drug screen required.

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