Claim Director

3 weeks ago

Dallas, United States Chubb Full time

Westchester Casualty Claims DirectorThe Westchester Casualty Claims Director is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file quality. This is an individual contributor role.Duties include, but are not limited to:Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor.Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of small business based-general liability claims.Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.Directs and closely monitors assignments to experts and defense counsel.Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.Travels to conferences, mediations, and trials as necessary.Responsible for litigation management.QualificationsBachelor's degree and previous general liability experience required. J.D. PreferredA minimum of 7+ years experience handling casualty claims.Experience in successfully handling severity exposure claimsStrong background and demonstrated ability in dealing with significant coverage matters including manuscript endorsements.Extensive knowledge of claims handling concepts, practices, and proceduresAbility and willingness to travel as neededAbility to make prompt, intelligent decisions based upon detailed analysis of complex issues.Demonstrated strong relational skills particularly in adverse or high-pressure situations.Analytical, Detailed OrientedCustomer focus responsive with an appropriate sense of urgencyStrong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis.Strong Negotiation and Presentation SkillsAbility to work collaboratively, independently and as part of a team.Ability to MultitaskAbility to adjust and adapt in an ever-changing environmentTechnically proficientCommitted to high standards of behavior and performanceThe pay range for the role is $79,300 to $134,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

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