General Manager

Company Description

BASE PAY UP TO 80,000

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation‘s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

We are seeking a dynamic and experienced Multi Concept General Manager to join our team in Latta, United States. As a key leader in our organization, you will be responsible for overseeing multiple restaurant concepts, ensuring operational excellence, and driving financial success across all locations.

• Manage the day-to-day operations of multiple restaurant concepts, ensuring consistency in quality, service, and brand standards
• Develop and implement strategies to increase revenue, profitability, and customer satisfaction
• Oversee financial performance, including P&L analysis, budgeting, and cost control measures
• Lead, motivate, and develop a high-performing team across all concepts
• Ensure compliance with food safety regulations and maintain the highest standards of cleanliness and hygiene
• Analyze market trends and competitor activities to identify growth opportunities
• Collaborate with marketing teams to develop and execute promotional strategies
• Handle customer feedback and resolve issues to maintain a positive brand image
• Implement and oversee inventory management systems across all concepts
• Participate in menu development and pricing strategies to optimize profitability

Qualifications

• Minimum of 3-5 years of management experience in the restaurant or hospitality industry, with a proven track record of overseeing multiple concepts or brands
• Demonstrated ability to drive financial results and manage P&L responsibilities in a high-volume retail environment
• Strong leadership skills with experience in team development and performance management
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff, customers, and stakeholders at all levels
• Proficiency in financial analysis, budgeting, and cost control measures
• In-depth knowledge of food safety regulations and industry best practices
• Ability to work flexible schedules, including nights, weekends, and holidays as required
• Strong problem-solving and decision-making abilities, with a track record of implementing innovative solutions
• Experience with inventory management systems and supply chain optimization
• Bachelor‘s degree in Business Administration, Hospitality Management, or related field preferred
• ServSafe certification or equivalent food safety certification

Additional Information

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

Job Location

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