Cafe Barista Supervisor, Oxmoor Center

AboutMacy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.We’re bringing the magic of Macy’s to the exciting world of foodservice and changing the way our customers experience shopping. From full-service restaurants to fast-casual options we pride ourselves on giving our customers a chance to relax, refuel, and enjoy. The secret ingredient to our success is our team of skilled culinary workers who are passionate about food. We offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations. Every role is different, so you’re sure to find something deliciousJob OverviewThe Restaurant Supervisor supports the Restaurant Manager in running an efficient, professional, safe, and profitable food operation while providing caring hospitality and food and beverage products.Essential FunctionsFollows and ensure team follows Food Division Standards and Best PracticesResponsible for daily operationsAccountable for sales, expenses, and bottom-line profitsEnsure team prepares and presents products following Food Division standardsMonitor food quality by completing A.M. and P.M. Line ChecksEffectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on dutySupport a strong working relationship with store managementProvide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfactionMaintain role model standards in grooming, professional appearance and communicationsMeet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policyComplete scheduling and weekly payroll to maximize associate productivity, labor cost control and customer satisfactionUtilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are metAssist in preparation and production of all menu itemsAssist in ordering and receiving food, beverage, dry and paper goods based budget and needs of the businessCompletes timely payment of invoices according to vendor contracts and Food Division Best PracticesResponsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintainedPerform other duties as neededQualifications and CompetenciesHigh School Diploma or equivalent required1-2 years direct experienceAbility to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manualsAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysEssential Physical Requirements You Will PerformThis position requires lifting, constant moving, standing, and reaching with arms and hands.Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing laddersReaching, including above eye level, crouching, kneeling, and stoopingInvolves close vision, color vision, depth perception, and focus adjustment.Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactionsThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.FOODS00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.