Information Technology Support Specialist

2 weeks ago


Fremont, United States Loop Neighborhood Full time

Job description:

  • Initial point of contact for computer users who have problems or need help.  
  • Provide resolution over the phone and/or in person.  
  • Configure workstations for new users, including network profile, email accounts, access to printing, and applications.  
  • General Helpdesk support for retail point of sale systems and related peripherals.  
  • Monitor and resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. 
  • Support Microsoft applications and other internal day to day software applications. 
  • May require travel to sites within 100 miles from Fremont. 
  • May require availability on weekends and holidays as on call support. 

Minimum Qualifications:


  • Associate degree in information technology or equivalent experience .
  • 1+ years’ experience within the information technology field. 
  • Knowledge about Microsoft Active Directory, O365, Teams, Office, SharePoint 
  • Hands on knowledge on Networking – Firewall, LAN, WAN etc. 

Soft Skills:

  • Excellent troubleshooting skills and attention to details. 
  • Fast learner 
  • Good Communication- verbal and written.
  • Good Team player.



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